ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-08-13

"it shipped quickly and is attractive and comfortable.
"


Verified
4/5

2015-08-13

"Canopy is great. Just disappointed that the top (second tear, ) did not have bug netting attached to it, like the original.

Service was super. No complaints.
"


Verified
5/5

2015-08-13

"The canopy fit perfectly."


Verified
2/5

2015-08-13

"Unfortunately I wouldn't be able to recommend their replacement canopy. It's too small, even with two strong people pulling it taut it won't get over the 4th corner (stitching started ripping when it was still 3" from the corner). I understand it's supposed to be tight for wind resistance. It wasn't a matter of not pulling hard enough, or loosening frame bolts to get it on, the canopy just physically wasn't made to correct dimensions. Customer service was responsive, but unfortunately said 3" is within their tolerances. They offered a refund minus the $20 in shipping both ways. Instead of wasting $20, the best solution was to just leave it with only 3 corners attached. Just figured the next guy should know."


Verified
5/5

2015-08-13

"Excellent product!

Quick delivery.

thanks.
"


Verified
5/5

2015-08-13

"I am more than satisfied with my experience with garden winds, when I placed my order the lady that I spoke with was very nice and knew exactly what I wanted. I received the Item sooner than I expected. and I was able to tract it in transit. Thanks for everything, Lovie Gardner."


Verified
5/5

2015-08-13

"I am glad they had what I needed
Great Company
"


Verified
2/5

2015-08-13

"Ordered a pergula top, was told it was on back order until 8/8/15 call then on 8/8 and told it would not be in until the 12th called the 12 and was told it was another 2 MONTHS. To me the is not good business, I did order a lesser quality one but an waiting to see that."


Verified
5/5

2015-08-13

"The order arrived quickly, and we are ver satisfied with the product. "


Verified
5/5

2015-08-13

"It took a week to get here but that was not a problem since I will not be using it until next year. It looks to be a quality product but will no more when it is put to use and after some use. Otherwise all went well with the order and delivery. "


Verified
5/5

2015-08-13

"Very satisfied with the product and the fast service!"


Verified
5/5

2015-08-13

"my new outdoor cushions look great. Love the color of the material"


Verified
5/5

2015-08-13

"Shipping was very quick and there were no ordering or out-of-stock hassles. "


Verified
4/5

2015-08-13

"I'm somewhat satisfied with my cushion replacements because the color was not as vivid or bright as the original and also I'm not sure if the material will last the same."


Verified
5/5

2015-08-13

"Service was excellent! I called to get help with figuring out how to measure my swing for a replacement canopy. The representative was knowledgeable, helpful, and super patient. After an extensive Internet search, I found Garden Winds had the best selection and delivery was timely. I am extremely happy with the results. "