ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-08-13

"Was definitely a heavy fabric and fit well. Hope it holds up well.. The cheaper one only lasted a few yrs "


Verified
5/5

2015-08-13

"Great Sales Rep - very helpful with selection of product and placing our first order!"


Verified
5/5

2015-08-13

"I was completely satisfied with the replacement canopy shown in the catalog. I was also happy to see that the order and shipping dates were very accurate. Garden Winds showed courtesy in the timely emails concerning the status of the shipment. The color was a little darker than the picture showed, but I was so grateful to find any kind of replacement canopy that this was not a problem for me!"


Verified
1/5

2015-08-13

"Problem with the fit and tiny holes got a big runaround. Sent pictures then they stated that I ordered wrong top. I was going to order the netting also but after horrible customer service I won't be dealing with this place again!!!"


Verified
5/5

2015-08-12

"I dont't know where the one, two and three stars came from. I gave everything 5 stars. Great service, right colour, just what I was looking for. Would definitely buy from Garden Winds again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A

Verified
5/5

2015-08-12

"thank you for a very fast delivery!!!"


Verified
4/5

2015-08-12

"cost of canopy was alittle high for the quailty of fabric. only time will tell if it is worth the money spent."


Verified
5/5

2015-08-12

"I ALWAYs have excellent service and results from your company!
"


Verified
5/5

2015-08-12

"Looking forward to my new gazebo canopy.customer service was very helpful"


Verified
5/5

2015-08-12

"The service and ordering process were great. Would do it again. "


Verified
5/5

2015-08-12

"Very quick and efficient and freindly"


Verified
2/5

2015-08-12

"I am a little surprised how much this cover is getting. With the exchange, it is becoming clear to me that I am better to buy a new gazebo instead of just the cover. "


Verified
5/5

2015-08-12

"Excellent quality replacement product. I'm happily satisfied."


Verified
5/5

2015-08-12

"Far better quality than the original canopy. Easily fitted and attached to the frame. Withstands the wind better. I will certainly recommend this product to our friends and use Garden Winds if we need further replacements. We were also very impressed by the fact that it only took TWO DAYS
to get to our house. Most parcels take at least two weeks to arrive.
"


Verified
4/5

2015-08-12

"The Universal top for my Gazebo did not fit. It was too small even though it said it was for a 10 X 10 "