ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2015-07-03

"I was disappointed on opening the package this week to put it up after treating the gazebo frame with Rustoleum. I was under the impression that the netting was also included as the picture displays. Now I am tasked with trying to find netting for it. Do you know how I can go about finding it and what it costs.

"


Verified
2/5

2015-07-03

"The canopy was too small. It didn't fit my 12 x 12 canopy "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-07-03

"All of the pieces were in the box and everything fit well!
We love it!!!!!
"


Verified
3/5

2015-07-03

"cannot rate as I have yet to receive the cushion I ordered. "


Verified
2/5

2015-07-03

"The replacement canopy was substantially inferior to the original. It was thinner material and a looser fit."


Verified
2/5

2015-07-03

"The grommets are not spaced to allow the water to drain.Every rain event the water pockets in the middle and has to be removed by using a long handled brush to push it out. It is a nice cover, a little looser than our original. Maybe that is why it pockets the water. Need additional grommets in the middle of each side.

"


Verified
5/5

2015-07-03

" Perfect gave me more years to enjoy my gazebo without having to buy a brand-new one"


Verified
5/5

2015-07-03

"The canopy fit perfect and the gazebo looks brand new "


Verified
5/5

2015-07-03

"I was afraid I was going to be forced to replace my entire shade structure until I found that Garden Winds actually had replacement canopies for the exact one I originally bought. It was great that there were basically three different ones I could choose from that allowed me to spend a little more to get a thicker canopy. The canopy fit exactly as I expected it to and I am very satisfied with the product. Since these canopies seem to last a couple of years in our Texas sun, I'm sure I'll be coming back in a few years to buy another replacement."


Verified
5/5

2015-07-03

"Quite surprised that the replacement cover fit perfectly;
looks better that the original cover.and arrived within the time given for shipping
"


Verified
5/5

2015-07-03

"
It was a well made product.
"


Verified
5/5

2015-07-03

"Always a top notch company with great products"


Verified
5/5

2015-07-03

"My order was not shipped at first at the first date due to some miscommunication within the company. However, after we called in, the company fixed the issue right away and shipped our missing canopy. "


Verified
5/5

2015-07-03

"Very impressed with the ability to replace canopies, swing covers and cushions with the original vendor I bought from. Thank you Garden Winds!"


Verified
5/5

2015-07-03

"This is my second Canopy top and will be buying every color they have to offer. Great product!"