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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
3/5

2015-05-20

"Was very happy with how fast it arrived. However we had ordered the wrong canopy & therefore returned it so hopefully I will get my refund just as quickley"


Verified
5/5

2015-05-20

"Found what I was looking for very easily. Arrived the next day. Couldn't believe it."


Verified
5/5

2015-05-20

"The canopy top is a lot thicker than the last replacement we purchased. "


Verified
5/5

2015-05-20

"It was easy to find the canopy I needed on the website and my package arrived quickly. The canopy was easy to put on and looks great"


Verified
4/5

2015-05-20

"The advertisement for the product was misleading or opaque.

The canopy delivered was not the same colour as shown in the advertisement. The true colour was shown in a very small offset which was not expandable.
The drapes were not included; that could have been made more clear by explicitly saying so.
"


Verified
5/5

2015-05-19

"I am very happy with my purchase and the agent on the telephone was very helpful"


Verified
5/5

2015-05-19

"All contents that was expected to complete my canopy was included"


Verified
5/5

2015-05-19

"Very happy with the service I received, all enquiries were very satisfactorily answered and was amazed at the quick delivery."


Verified
2/5

2015-05-19

"Product arrived VERY quickly as promised :) It was a different material than the original one, which was okay with me. ( It was not as thick) . However, it is too small for my gazebo, it fits on , but one of the holes is about an inch off, so I can only use 3 of the 4 pineapple toppers. I called right away to the customer service, and was told to let it "stretch out" in the sun, but it never did. Will be lucky to get a whole season out of it."


Verified
5/5

2015-05-19

"I installed the new top in 30 minutes and it looks great. I hope that it lasts for at least two years.
Thank you,
John
"


Verified
5/5

2015-05-19

"I ordered one canopy and it was the wrong one the return was quick and efficient package was picked up by Federal Express and sent back and I did place another order for the right canopyso for now everything is running very smooth."


Verified
5/5

2015-05-19

"All good. Now, remove me from your email list."


Verified
5/5

2015-05-19

"Arrived on time - fairly effortless. Fits just a touch loosr but it is a universal and was anticipated. Excellent quality for our breezy weather."


Verified
5/5

2015-05-19

"The new canopy cover fit perfectly!"


Verified
3/5

2015-05-19

"Haven't received my order yet, but wasn't expecting yet."