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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-27

"Excellent product, excellent communication."


Verified
5/5

2015-04-27

"great to deal with quick delivery"


Verified
5/5

2015-04-27

"second time we ordered from Garden Winds and have been very satisfied with both quality and delivery. Would definently order from Garden Winds again.
Dick and Carolyn
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-27

"Once I figured out what canopy top I needed, I found it on the garden winds website and ordered it easily...paid for 3 day shipping and it was delivered a day early! Will definitely order from them again...keep up the good work!! "


Verified
1/5

2015-04-27

"I love the product, but the return policy has a lot to be desired. The cost to mail back a product was almost as much as it was to buy. Very unhappy with return policy. "


Verified
1/5

2015-04-27

"what i received was different than the online photo. i tried to return this but it would have cost $200 to return the cushions so I either am out the $200 or I keep what I didn't really like. Neither choice is good so I am very dissatisfied and would not do this, nor recommend it, ever again."


Verified
3/5

2015-04-27

"I would have given five star except that it was a little big and we had to attach extra ties so that it did not blow and tear but not worth sending it back. Quality seems very good though."


Verified
5/5

2015-04-27

"No issues
Fix perfect
Easy to install
Came a couple of days earlier than the estimate.
"


Verified
3/5

2015-04-27

"The item that I ordered is on back order therefore, I do not have an opinion on that. The ordering process was simple enough."


Verified
5/5

2015-04-27

"I received my purchase within a few days, my gazebo canopy appears to be of good quality, I haven't installed it yet so I can't say much else about it yet. I will update after installing."


Verified
5/5

2015-04-27

"I did not receive a complete order and I spoke with a representative today and they are sending the rest of my order out today. I hope this is correct this is my first order with them
This is a little soon for a true review
"


Verified
4/5

2015-04-27

"Amazed that I could find a replacement canopy. Disappointed due to back order status. Still waiting for ship date."


Verified
5/5

2015-04-27

"OMG...I couldn't believe i received my order the next day.
We put them on yesterday and they fit perfectly. We had bought replacements from another supplier previously and they didn't fit properly.
This is a great website and and it was very easy to find our gazebo style and size.
"


Verified
2/5

2015-04-27

"The pergola was a different color than represented on your website "


Verified
5/5

2015-04-27

"The grill cover seems to be very durable. I ordered a table cover and it look like new after three years."