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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-27

"easy to order. fast delivery."


Verified
1/5

2015-04-27

"To date 4/26/15 I still have not received my umbrella canopy. Was supposed to be 5 to 8 days. It has been 3 weeks and still no new umbrella canopy. My wife is very disappointed as am I."


Verified
5/5

2015-04-27

"Excellant service, received order in 5 days."


Verified
5/5

2015-04-27

"Happy with product and service"


Verified
5/5

2015-04-27

"Wow. Great!. Easy to put on and excellent quality. Thanks"


Verified
5/5

2015-04-27

"We just put on the replacement canopy canvas but it fit well and they shipped quickly. "


Verified
5/5

2015-04-27

"The thatching looks great. Quality materials.
"


Verified
5/5

2015-04-27

"We found them very helpful and easy to work with"


Verified
3/5

2015-04-27

"I needed to get a replacement canopy and cushion for my swing. I was able to get the canopy but have not been able to get the cushion for the past 2 years. This year they said it would be in by the end of May. I hope I do get it by then"


Verified
5/5

2015-04-27

"Great fits perfect glad I got this one not an aftermarket"


Verified
5/5

2015-04-27

"Very prompt delivery, product was in good shape. The only thing was the cushion wasn't as heavy duty as the original, it lasted 10-12 years. Hope this one does the same. Will let you know. "


Verified
1/5

2015-04-27

"No good................????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????"


Verified
1/5

2015-04-27

"The canopy was too small for my gazebo. I was told by your represenative that I would be required to send a picture of my gazebo to your company for verification to get a full refund. Instead I returned the product for a refund less $10 dollars shipping. I know what kind of gazebo I have and I don't have to prove it to you. I will never do business with your company again. Your product is flawed from the factory. It is 2 to 3 inches too short. Your representative was rude and kept interrupting me before I could finish my sentence and to make matters worse her supervisor did the same thing. I guess only time will tell how long I will have to wait for my refund less shipping. The product I returned was 100% undamaged and I have the photos to prove it. I will never recommend Garden Winds to anyone.

Sincerely
Charles Jay
"


Verified
5/5

2015-04-27

"Our Order was delivered in a timely manner and the product complete and we simply "Thank You!!!!!!!!"


Verified
5/5

2015-04-27

"Great and quick service in every respect. Totally satisfied. Would highly recommend garden winds to all my friends."