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Product & services pricing
3.92/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.67/5
Customer service:
4.14/5
Return/Replacement policy:
4.25/5

Verified
5/5

2022-02-21

Outstanding

"Excellent quick service Quality products"

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Verified
5/5

2022-02-20

Perfect Fit, Feel Like We Have a New Gazebo Again

"I didn’t have the exact model of my gazebo, but the website guided me to the one I was 90% sure was correct. And with their 30 return policy I decided to take a chance. It arrived quickly and was a perfect fit. Now it’s lounge time once again! "

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Verified
5/5

2022-02-20

Easy return policy!

"Super nice. I ordered wrong size. Easy return policy!"

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Verified
5/5

2022-02-19

Great online experience

"They had a hard to find replacement canopy cover that I almost gave up on. Good price and fast shipping, would purchase from them again."

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Verified
5/5

2022-02-19

Save our gazebo

"The 50mph wind took our old cover and we needed a new one for our 6 legged gazebo
We needed it quickly..Garden Winds had what we needed and got it to us rapidly
Thank you
"

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Verified
1/5

2022-02-18

Overpriced

"not impressed just save some money and dont buy fabric pavilion "


Verified
5/5

2022-02-17

"Great …For every time I have used Garden Winds!"

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Verified
5/5

2022-02-17

Good service

"I was happy to find a cover for our very old pergola. I took advantage of an offer and got two covers. Glad that it is still possible to find this item. Timely arrival and well-packed."

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Verified
5/5

2022-02-16

Very Satisfied...

"Getting the wrong cover, the first time, sending it back, receiving the refund with no hassles and getting the new right size cover, putting it up was almost a pleasure... Very satisfied with the outcome.... "

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Verified
4/5

2022-02-15

On hold

"I ordered a new canopy to replace the one I ordered almost two years ago. Because of issues beyond most of our controls it will be several months before I get it.
My past Experience with Garden Winds went well, my only wish is that they had one made with Sunbrella fabric.
"

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Verified
1/5

2022-02-14

Poor service

"I ordered a gazebo top on 8/21 that was to be in stock on 10/15/2021. I never received it. I did get 2 emails from Garden Winds asking how I liked it. I responded that I had not received it both times. NO one from customer service bothered to follow up on it. I ordered again---due in stock in April. I know--foolish, but I did. Fingers crossed that I actually get it this time. "

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Verified
5/5

2022-02-14

Excellant

"Smooth transaction, great communication and super super fast delivery. Very pleased. "


Verified
4/5

2022-02-14

Quick and easy

"Garden Winds was efficient in processing and shipping my order. My only disappointment was the quality of the canopy material is not as heavy duty as the original. The fit is outstanding, but I am doubtful that the material will hold up as well as the original. Only time will tell."

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Verified
5/5

2022-02-13

Great customer service

"Efficient custom service."


Verified
3/5

2022-02-11

Payment

"Haven't received my purchase item, yet Garden Wind has already extracted payment."