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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-04-07

Great service

"Right product, right price, swift delivery. Can't ask for more."

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Verified
5/5

2021-04-07

We have just installed it and it fits fine so hopefully will last a few years. We will take it off at the end of the season

"Delivery was excellent. Price was right. Thank you. Great service"

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Verified
5/5

2021-04-07

Great product great value

"My visit and shopping experience was fast easy and convenient to order and shipping was fast. Excellent find, great product, fantastic value, and exceptional customer support and communication. Thanks!! Beau Georgetown TX"

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Verified
5/5

2021-04-07

Just as I ordered.

"Great service and fast shipping."

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Verified
5/5

2021-04-07

Easy to find the gazebo covering that works.

"My gazebo is a no-name brand, and finding a replacement cover was near impossible.
Garden Winds helped me find the right cover, in a bunch of gorgeous options, which took me about 15 minutes to install. (alone, while removing the old one)
This is the second replacement I've purchased from them. It shipped to Canada in under a week.
I'll be using them again and again.
"

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Verified
3/5

2021-04-07

So so

"The order process was good product fitting not so great"

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Verified
5/5

2021-04-07

ordered a replacment roof.

"excellent time line with delivery awsome experience thank--you"

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Verified
5/5

2021-04-07

A big plus to customer service

"Our canopy would not fit, plus it tore as we were trying to put it in. Customer service immediately sent a replacement."

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Verified
2/5

2021-04-07

Quick service BUT...top does not fit !

"I received the top quickly but it doesn't fit"


Verified
5/5

2021-04-07

Go to the people who know

"Always go direct to Garden Winds. Started with Lowe’s where I bought the Gazebo, then to another distributor, was given different advice and worse different numbers! Reached out to Garden Winds, no run around “ please send us 2 photos of your unit” 10 minutes later I received a text “ this is the cover you need” . Less then a week later it was at my door! More companies need to learn from them. NO GAMES, JUST SERVICE!"

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Verified
5/5

2021-04-07

Wow, so faat

"I received my canopy so fast, I haven't had a chance to open the box "

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Verified
5/5

2021-04-07

very durable

"I love ordering my replacement here very durable... but of course it's gonna break apart if you don't remove it when it's bad weather and that's what happen to us I don't remove it weather here in California is nice... love theme "

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Verified
5/5

2021-04-07

Fast Service

"I have not yet opened the package as it's too early to put the canopy on but their service is amazing. Ordered on a Wednesday and received on a Friday. Shipped from California to Ontario Canada."

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Verified
5/5

2021-04-07

Longevity

"Replacement canopies are a great way to increase the longevity of metal-frame gazebos. I purchase a replacement canopy every three years from Garden Winds. Looks good, fits well. I leave the canopy up from April through October (in Michigan), so lots of weather, and it stands up well. I think my current frame is about 12 years old."

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Verified
3/5

2021-04-07

didnt fit as expected

"very fast shipping. well packaged. however, smaller top canopy piece was WAY to small. Main canopy was about 6" to big in all directions. I didn't feel like hassling with a return, so we modified the top canopy frame to fit the smaller canopy, and we had to manually tighten the big canopy using spring clamp to secure it in place. it was so loose that a gust of wind would have blown it away. and yes - i ordered the correct part."

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