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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-04-09

Great experience!!

"I was amazed, and greatly pleased, by the remarkably fast service provided by Garden Winds. Our new replacement canopy was still available, and arrived here in Cabada from California in just three days. Amazing service, especially during these days of routine delays due to Covid! Thanks again, sincerely - S.D."

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Verified
5/5

2021-04-09

Beautiful

"We have always purchased from Garden Winds and don't plan on buying from "those" other businesses now or ever."

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Verified
5/5

2021-04-09

Windy

"came as said. Looks good and fitted o frame and was a smidge large but looks good. Thanks"

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Verified
5/5

2021-04-09

Awesome service

"Ordered my replacement canopy, that said it was back ordered, and received it a week later. So happy with my purchase and love the color."

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Verified
5/5

2021-04-09

Great fit!

"I couldn't remember which model gazebo I purchased from JC Penney, but I ordered the one that seemed the closest, and the canopy fit great - maybe better than the original."

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Verified
5/5

2021-04-09

Impressive customer service!

"We were looking for an umbrella shade cover that isn't manufactured anymore. When we found garden winds, we decided to try their photo recognition feature. Within a few minutes, we received a response telling us that they were certain they had the cover we needed, but if it was wrong we could send it back for free. Luckily, they were right on the money and our umbrella gives us shade again. "

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Verified
5/5

2021-04-09

Easy process

"Smooth and easy! Can’t wait to rip my awning again do I can go thru this easy process again!"

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Verified
5/5

2021-04-08

Great

"They got my order right the first time everything work great"

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Verified
5/5

2021-04-08

Swing canopy replacement

"Order was delivered faster than expected. Quality was good."

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Verified
4/5

2021-04-08

Summerdale Gazebo Canopy

"Once we located the correct gazebo, ordering was easy, delivery was quick and the fit was perfect."

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Verified
5/5

2021-04-08

Excellent

"My canopy cover arrived just fine."

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Verified
5/5

2021-04-08

A pleasure to deal with

"We moved into a new home with a gazebo in back, covered with the remnants of a torn and shredded canopy. No tags, no information - how were we going to replace the canopy? Lucky I saw an ad on Google for GardenWinds. I sent them some photos of the frame, and they immediately identified the name of the manufacturer and model. They provided a link to the canopy that I needed, and indicated that if the canopy didn't fit, they would issue a full refund including shipping.

The canopy was delivered within a few days; we had it installed - perfect fit!.

Now we have a gazebo which we can use or the summer! Thanks GardenWinds!

"

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Verified
5/5

2021-04-08

Quick turnaround, great customer service

":) Quick turnaround, great customer service"

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Verified
5/5

2021-04-08

Canopy

"Order and delivery was great. We haven't set up the canopy yet but seems to be as good as the original."

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Verified
5/5

2021-04-08

Great customer service

"Responded to e mail same day"