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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
3/5

2021-03-22

Good try, but not good enough

"Sent Garden Winds my gazebo dimensions, 118.5 x 118.5 inches. Got response that 117.5 x 117.5 inches should work. With that assurance in mind I ordered the 117.5 square.
Result. It wouldn’t fit. I sent it back and they still charged me something. I wouldn’t have tried it if they said it MAY not fit.
Not good customer service.
"

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Verified
5/5

2020-05-30

Canopy Replacment

"My old canopy got faded, worn, and eventually torn. I went to Garden Winds and they not only had the replacement canopy I needed, but they had it in a variety of colors. I placed my order and within two weeks, my order was in my hands! When the weather get warmers, I'll but the canopy on the frame, take out my grill, and get the summer rollin'!"

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Verified
5/5

2021-03-21

Awning material

"Awning is a universal fit (loose) but material is the best I've found"

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Verified
5/5

2021-03-21

Product Found

"We have not received product as yet, but we were able to find what we needed for our garden swing. Delivery is due in April. Thank you."


Verified
1/5

2021-03-21

No communication and no product delivery

"Ordered roof for swing and nothing said or delivered"


Verified
5/5

2021-03-21

Gazebo cover

"This is the third time Ive ordered a cover replacement for my gazebo. Very satisfied. "

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Verified
5/5

2021-03-20

replacement awning

"sent a picture of our old awning with measurements received a text right away with a replacement picture. and information on what to order. placed order and had new replacement within the week. replacement was easy to put on and looks great
"

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Verified
5/5

2021-03-20

As is

"It was a great fit and color was as seen on we site"

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Verified
3/5

2021-03-20

Almost perfect. Missed it by this much

"The cover fits, ALMOST, but Two corners can not be fastened together. "

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Verified
2/5

2021-03-20

Still no status update

"I ordered a replacement canopy and was told it was on backorder but would ship April 6. I checked the status 3 weeks later and it now says it will ship in May. Not very dependable it is starting to look like!"

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Verified
1/5

2021-03-20

On backorder no word

"Still waiting to hear if our product is coming "

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Verified
5/5

2021-03-20

Great customer service

"I was having a hard time identifying which canopy type to buy but Garden Winds were very responsive and recommended the right one for me. It came out perfect! "

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Verified
3/5

2021-03-20

Not Satisfied

"The canopy material it's very thin and weak.
Of course the price is too high.
"

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Verified
5/5

2021-03-20

Gazebo replacement canopy

"This was our first time ordering a replacement cover for our Target Magda Gazebo.
The ease of ordering was great. I had a few concerns about payment status and customer service representative was very knowledge and easy to talk to. Product has been received, even though it stated part our purchase was on backorder and of amazing quality. It is still too early to install the cover so how it fits has yet to be discovered but so far it is a great product. IF there are issues, I believe it will be easy to discuss with a representative.
"

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Verified
5/5

2021-03-20

Replacing parts

"The product was easy to find and easy to install to give my covered swing more life
"

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