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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
3/5

2021-03-17

Tent doesn't fit.

"Have purchased three tent tops from you. All three have never fitted to all corners. Three sides fit. Last side I always need to tie down. Great customer service."

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Verified
5/5

2021-03-17

LOVE IT!!!!

"It fits wonderful, it looks wonderful
Now we will just see how well it holds up...
Love the tropical print
"

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Verified
5/5

2021-03-17

Fits perfect!

"I LOVE my replacement umbrella! I only wish they made them in more colors! It fits perfect and looks amazing."

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Verified
5/5

2021-03-17

Happy

"Great service from your company."


Verified
1/5

2021-03-17

Horrible replacement canopy, lasted 2.5 months

"The last canopy only lasted 2.5 months and they wouldn't give any type of discount towards a new one. Terrible way to do business, they take your money but don't stand behind their products."

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Verified
2/5

2021-03-17

I ordered a while ago

"Not sure what is happening with my order or where it is? It's been a little while now and no updates on anything."


Verified
2/5

2015-06-02

Newest cushion not as well made as previous ones

"We ordered the third replacement cushion for our Home Depot swing. The others that we ordered lasted several years before we had any problems with them. The last one we ordered fell apart after one season. First of all, the hang-down part in the front wasn't sewn well; the seam had a slit in it when we opened the box and then the material frayed. The other cushions sat out in the weather the same as the newest one but the newest one is disintegrating completely after one season. We only used it last summer and throughout the winter; we were moving so I kept it for almost a year before putting it on so I didn't know about the problem with the seam for almost a year and that's why I didn't call to have it replaced. I need a new one to replace that one but I'm a little concerned because they're pretty pricey for it to only last one year."

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Verified
3/5

2021-03-16

Useable product with modifications

"After emailing to make sure the product was correct, I was assured canopy would fit my gazebo. I had to cut the gazebo frame to adapt and fit the canopy. "

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Verified
5/5

2021-03-16

Gazebo Cover

"Fit like a glove.."

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Verified
5/5

2021-03-16

Very Satisfied

"Your staff was very courteous and efficient. I will be looking to purchase another one for a different umbrella"

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Verified
5/5

2021-03-16

Garden Winds Go

"Very easy to do. Staff found exactly the canopy cover for me. Got it ordered and shipped and delivered to me. "

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Verified
5/5

2021-03-16

Fast shipping

"Our gazebo canopy arrived so quickly the weather hasn't warmed enough to put it up. "

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Verified
5/5

2021-03-16

Great customer service

"We weren't sure which swing we had Nd what canopy to order. We sent photos and they were very helpful to make sure we got the correct one."

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Verified
5/5

2021-03-16

Perfect match

"After texting in my picture of umbrellas, I received the link for replacement canopies. It was a perfect match!"

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Verified
1/5

2021-03-16

Be Careful. Beware.

"Replacement Canopy and Net for Bergamo Sonoma Gazebo does NOT come with side curtains, even though I assumed from the picture that it did. Garden Winds would not allow a return of the Net only. "

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