ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
1/5

2021-03-14

Not trueful

"Will not receive for 3-4 months though on their web site"


Verified
5/5

2021-03-14

customer Satisfaction

"Great service. Package arrived on time and as promised. Easy to install. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-14

Fast service at reasonable prices

"I ordered a replacement canopy and received it within 5 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-14

Excellent quality products

"We buy our gazebo covers/tops here. excellent quality and prices! come back every year i need something new!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-03-14

Replacement canopy for Martha Stewart 3 person swing

"Have bought replacement canopies and swing cushions for a few years now. Have noticed matching material declining in quality as time goes on. Hope this newest canopy - as yet unopened - is back to your original quality material."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-14

Great place

"I have ordered from garden winds before. And I tell everyone who is looking for a canopy top or other pieces. I send them here. Best place to order from. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-14

Swing Canopy

"We were having some difficulty figuring out how to place the new canopy on the frame. I called their customer service number and the rep emailed me directions. We were able to get the canopy on the frame and our swing is ready for nice weather. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-03-13

Wrong color

"I ordered the green Windsor Dome canvas canopy top and got gray- it would cost $10. in postage to send back. I ended up with slate gray and it's the right top so decided to keep it as to jump through hoops of sending a picture of the canopy. The box clearly states 'slate gray' not 'green'. As far as the product being delivered as promised was not an issue. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2021-03-13

Garden Winds website

"Website says "send us a photo of your frame and we'll make sure your canopy fits". I sent the photo, gave them all the info I had, then got am email reply that without the model number they couldn't guarantee the correct fit. Then why make the claim?"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2021-03-13

I haven’t received my order yet WHY?

"I placed a order and haven’t heard anything but it is on back order so I am not happy about the whole thing "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-03-13

Gazebo top

"Can't rate properly til I receive product . Delivery is May !"


Verified
1/5

2021-03-12

Terrible online experience

"Online help takes you in circles,, horrible experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-12

10x10 Pop-Up Canopy Replacement

"Our Coleman 10x10 pop-up canopy fabric deteriorated & Coleman does NOT offer a canopy replacement.

So I researched canopy replacements on the Internet & decided to go with a Garden Winds replacement cover (based on the specifications of the cover & reviews).

The replacement canopy fit the Coleman pop-up frame just fine. The fabric is a heavy duty 600-denier commercial grade fabric (heavier than the original Coleman fabric). Hopefully, it will last longer than the Coleman canopy.

Garden Winds should think about offering a canopy replacement made out of Sunbrella fabric ... we have a property maintenance business and KNOW that Sunbrella fabric (on properties that we take care of) lasts for YEARS.

We will update this review again after we see how the 600-denier fabric holds up in our sunny southern California beach environment ...

The Stewarts
Balboa Island
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-12

Very satisfied!!!

"Great conversation and great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-12

replacement gazebo cover

"good product and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process