ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-03-12

Canopy replacement

"I found the replacement canopy at their website which was very easy to navigate I had my package in four days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-03-12

Unreliable inventory

"Order a canopy top, got shipping info, then a day later email telling me they were sold out. Of course, my credit card was charged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-12

PERFECT REPLACEMENT

"My original purchase was a Lacee Cazebo that I purchased 2 years ago, and the canopy was destroyed by heavy wind. The great thing is that just by taking a picture of the frame and sending to Garden Winds the company send me a replacement Canopy “Bergamot Gazebo” I am very pleased with the purchase. It fit perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-12

10x10 replacement canopy

"All good. Great product and quick delivery "

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2021-03-12

Excellent service very happy with canopy

"Excellent shipping service canopy easy to install and is very pretty."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-03-12

Did not send me the same better guality canvas top that I gave the model model # and item # for.Also

"See above,also was wrong color ,golden tan instead of dark brown,it hasn't rained yet to see if waterproof.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-11

Better than the manufacturer

"Your prices and quality are better than the manufacturer!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-11

This company is a keeper

"Prompt response to questions, umbrella top received within a few days, all was good. "


Verified
5/5

2021-03-11

Quick delivery

"Our cover came quickly. The material looks good but haven't put it up yet because of snow. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-11

Happy Customer

"We looked everywhere for a replacement canopy for our gazebo. Garden Winds had one to fit exactly, their shipping was very fast, and it looks great. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-11

My Excellent Service Experience.

"On their website, I easily found the exact product I required. I placed my order and received confirmation right away. I received confirmation of shipping within 3 hours and the product arrived at my door within 3 days. I am really impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-10

Great experience!

"I was happy to find the replacement cover I needed. I’ve had my patio awning for about 12 years and still love it. The metal structure has held up well but it’s the cover that over time with winds and sun exposure get ruined. The replacement part is reasonably priced and shipped the same day I ordered it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-03-10

Gazebo cover

"We had to purchase a generic size cover. The fabric is satisfactory but it should have additional velcro to hold it down. We just put it up and it rained. It had water pockets due to the fact it was too loose. Not very happy. For the price we paid we believe that extra straps should have been included or sewn on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-10

Replacement canopy

"Excellent quality material, perfect fit, fast delivery and excellent price.
Very satisfied
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-10

Gazebo cover

"Easy to find products on their website. If you have trouble or questions their customer service is helpful and polite."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process