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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-03-02

Swing Canopy

"Great customer service. They Found the canopy I needed for my swing with just a photo of it. Received it super fast! Highly recommend Garden Winds!"

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Verified
3/5

2021-03-02

"I do not have the product yet, I assume it is coming from Australia as it is a Coolaroo product, and not expected until April"

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Verified
5/5

2021-03-02

Great Company

"Quick delivery and excellent material"


Verified
5/5

2021-03-01

It works!

"We bought this umbrella to replace one we purchased at Home Depot. The offset frame structure is in fine condition, but the umbrella cover was shredded. It was a little difficult, but Home Depot directed us to Garden Winds and assured us that it would fit our structure. it did and it was extremely easy to put on and it works beautifully. We had only one color choice, neutral, and so we took it to replace the beautiful red canvas one we originally bought. The fabric is some kind of polyester and very light. It is nowhere near the quality of our original, but finding it was preferable to throwing out our offset original structure. It is not beautiful, or high quality, but it is saving us from hauling the original working frame to the landfill. I will continue to search for a replacement of higher quality, but for now, the replacement cover from Garden Winds is serving its purpose! "

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Verified
5/5

2021-03-01

Excellent service

"Had a few problems with ordering buteverything was taken care by customer service. 3 day delivery from california to canada by UPS. 2 nd time i order replacement canopy for a 2010 gazebo."

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Verified
5/5

2021-03-01

Product Availability & Price

"It was great to be able to find someone who carried a part for a product that I was looking for, and for them to be able to deliver it in such a timely manner, based on what's going on with the world."

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Verified
5/5

2021-03-01

Exellent product

"Arrived on time. Easy assembled.
Looks really good
"


Verified
5/5

2021-02-28

Great sun shade!

"Delivered as expected and promptly! This was not my first replacement purchase from Garden Winds. I will use them again."


1/5

2021-02-28

Ordered a canopy in September. They said it would be delivered in a month then they said that it would be delivered by the end of the year t

"Ordered a canopy in September. They said it would be delivered in a month then they said that it would be delivered by the end of the year then they said it would be delivered after the beginning of the year. Still have not received the order. It has been almost 6 months now. This company is a complete joke"

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Verified
5/5

2021-02-28

Fast

"Simple and fast; product perfect"

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Verified
5/5

2021-02-28

Great experience

"Very happy with service! Yeah"


Verified
5/5

2021-02-26

Gazebo replacement cover!

"Excellent service no issues loving the cover fit perfect! Thank you again! Sharon Madden"

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Verified
1/5

2021-02-26

Avoid Garden Winds

"Because of the customer service employees who don't know anything, I bought a replacement umbrella cover that didn't fit. So I had to return it, which means I paid for shipping both ways and still don't have a replacement umbrella cover. "

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Verified
5/5

2021-02-25

Great experience

"Customer service promptly responded to my question. I ordered and received umbrella shade within 5 days. We had to modify it slightly but it was an easy adjustment and fits our umbrella perfectly "

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Verified
5/5

2021-02-25

Super happy!

"Our replacement canopy is really nice! The material is durable. It was easy to put up and fits perfectly. I actually like it better than the original canopy. "

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