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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
4/5

2021-02-21

replacement canopy top

"Recently had to replace our canopy top from a storm and it was available and sent out immediately. Only thing I didnt like was the $20 shipping on a package that was light and about the size of a dinner plate."

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Verified
5/5

2021-02-21

Very satisfactory

"Delivery was prompt. Too cold to put on gazebo."

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Verified
5/5

2021-02-21

Gazebo cover

"Great product. Went on easily. Looks good."

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Verified
1/5

2021-02-21

Wrong color

"I receive a wrong color on my canopy cover
Looks like they send whatever they have on inventory just waste my time on mailing back no respect
"

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Verified
2/5

2021-02-20

I completed order and it was titled as a Failure.

"I filled in all the blanks for an order correctly. Site said it was a failure.
I ended up E-mailing website to cancel order. My credit card had been charged. But was in pending mode for a few days.
Now I don’t know about reordering from this company.
"

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Verified
5/5

2021-02-20

Reliable quality

"Second time I’ve placed orders at garden Winds. Satisfied customer."


Verified
5/5

2019-04-03

Great tarp

"I’ve been using this for years "

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Verified
5/5

2021-02-19

Bought here again!!!

"Have bought here before and our friends bought here also. Good products. "

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Verified
5/5

2021-02-19

Fast service

"Exact replacement and fast shipping"

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Verified
1/5

2021-02-19

Kind of hard to rate it when I haven't received my item...

"You are asking me for a rating but I still have not received my item..."


Verified
5/5

2021-02-19

Satisfied

"easy ordering and very fast shipping. Can't comment on quality yet, will have to wait to see how it holds up over the summer."

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Verified
5/5

2021-02-19

Satisfied

"Agent found what I was looking for!"

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Verified
5/5

2021-02-19

Great quality

"We purchased the higher density canopy cover for our OSH supplied canopy. The fabric is sturdy and the fit was perfect. The shipping was super quick!!"

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Verified
5/5

2021-02-18

New swing canopy

"I placed an order for a replacement canopy for my outdoor swing and received it within a couple of days. Since it’s winter I have not put it up yet. Thank you for quick response. "

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Verified
1/5

2021-02-17

Did not fit

"I had no problem with customer service person, but she did not have a solution to my problem. I ordered the correct canopy to replace my 3 year old one, but the problem with the new one is it slightly smaller then the old one and could not get it to fit my swing correctly. I let it sit out in the weather for about one week to loosen fabric as instructed by you guys, but it did not work. My options were to send back or call actual manufacturer of canopy. Bottom line is that size of this is to small to fit my frame correctly. I have decided to keep canopy and modify it slightly to make it somewhat fit."

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