ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-02-25

Excellent

"The selection, quality, and process, are always top notch. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-25

Awesome Replacement

"I bought a cannot cover to replace my original one, quality is 10x better and I couldn’t be happier. I will be buying another canopy for my other one when it wears out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-25

Fantastic customer service!

"Dealing with the CS at Garden Winds was great! They were very helpful and readily responsive to my emails, helping me find the exact replacement to order. It was such a good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-25

Great service and products

"Quick and knowledgeable staff. Fast shipping. Quality always wonderful. Outstanding service!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-25

Excellent product and Service.

"I have had my Garden Winds Gazebo for almost a 15 years. It is still is service and attractive. As I plan to keep it another 10 years, I deeply appreciate being able to get quality replacement covers. The cover that I just put on the Gazebo was the third I have had to install, and fit perfectly.

Thank you Garden Winds for being there and supporting your product.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-23

Gazebo Covers

"Super easy to order with just pictures. Came in a day earlier than expected. Easy install. Great experience! Have recommended to 3 friends already. Thank you so much "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-23

Awesome

"They’re very helpful dealing with me regarding the size of my umbrella that I don’t know who manufactured in short there no information but they give their best to help me out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-23

Great fabric

"I had to replace the canopy on my 13x13 Coleman EZ up, and ran into Garden Winds. I have had Garden Winds products in the past and was happy with them. But did not know they made replacement covers for other company products. Well after this purchase I will always look to see if Garden Winds makes a replacement for whatever I may be in need of such as canopy's. Their material is so much better than the original, not to mention they provide grommets on the perimeters for what I think is for water drainage instead of collecting and creating a pool of water at the edges.
Anyway very happy with my new cover.
Rick
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-23

Canopy

"Excellent service and great price."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-23

"3rd time ordering from them and pleased every time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-23

replaced cover for Gazebo purchased at Big Lot

"it looks good but its winter and cannot put it up so all I can do is hope its okay"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-22

Order process

"Fast and processed quickly "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2021-02-22

Trust it will be better

"The advertising of a stronger product due to the riplock system is not exactly what it is claimed. The product rips and keeps riping as any regular Canopy. We use it only in the summer (June, Jul, Aug and Sept) and it does not last more than 3 usages (3 summers). If you do the math it lasts just for one year. Anyway, we will give it another try, maybe we had bad luck with that batch. "


Verified
5/5

2021-02-22

The swing cover was very nice and I appreciate how fast it was delivered.

"I looked all over to replace my swing canopy. It was wonderful to know that your company provided the product I needed. Staff was professional and I received product right away. I look forward to doing more business with your company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-02-21

Send me wrong canopy

"Order canopy from their website got the wrong one and to get the right one had to send pictures of the swing frame old canopy tag even after I send them pictures of the swing from their own website I was told they were not good enough for crying out loud is your own website. I just returned the wrong one and the are sending me the right one hopefully this one will be the right one. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges