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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-02-15

FAST delivery.

"I was expecting to wait months for the order, but it arrived in less than a week. Now THAT is service!"

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Verified
5/5

2021-02-15

Glad they still stock my canopy

"I have a canopy frame that was purchased about 20 years ago and Garden Winds still makes it possible for me to purchase replacement canopies for it. In the past I have needed replacements about every 3 years because the canopy received shade for about 6 hours in the morning and about 6 hours in the afternoon from trees in the summer. Since the Camp Fire in 11/2018, almost all the trees burned in Paradise and had to be removed. New one have been planted, but it will be many years before they are big enough to make much shade again, so now it gets sun all day long in summer. I had to replace the canopy after only 2 years since the fire. I am grateful to be able to continue to get them from Garden Winds. They are a perfect fit every time. They always arrive quickly and well made."

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Verified
5/5

2021-02-14

Canopy cover

"Wonderful. Called to verify my shipping address because it didn't match the billing address as it historically did. The package was delivered the next day. Awesome service!"

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Verified
5/5

2021-02-14

Extremely Responsive Company

"Second time ordering a replacement canopy from Garden Winds. Received my canopies (loved the BOGO discount offer at checkout) three days after I placed the order. Thank you Garden Winds!"

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Verified
2/5

2021-02-14

Bad fit

"Too small. Had to Modify the gazebo."

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Verified
3/5

2021-02-14

Great quality. Short on measurements

"Good quality fabric. Was short by 2” on 3 positions."

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Verified
4/5

2021-02-13

quick service

"Had what I needed. Delivered itvpronto."

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Verified
3/5

2021-02-13

Swing cushion

"The cushion I ordered is on back order and won’t get it til April. "

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Verified
2/5

2021-02-13

Waiting for my purchase

"Not great, have to wait months for the canopy, yet the money is out of our account !!!"

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Verified
5/5

2021-02-13

Replacing the canopy

"The canopy on my Garden Winds pergola was destroyed by winds last year and I couldn't find a replacement. i was about to tear it down when I went on line and found your site. I'll be putting the canopy on in the spring."


Verified
5/5

2021-02-13

Great buy

"We got the replacement on time as promised. I had a great experience talking to the customer service. This time we got the right canopy as we thought we have Madaga model but it’s summer veranda. We love the Tierra cota. Thanks! "

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Verified
2/5

2021-02-13

Where’s my order?

"Haven’t heard where my order is!"

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Verified
5/5

2021-02-13

Great service and product

"Emailed to find how to reorder a cover for my gazebo. Response from representative quickly! Ordered, received in a timely manner! "

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Verified
5/5

2021-02-13

Replacement Gazebo Canopy

"These folks identified my gazebo from just a few photos. Ordered the replacement canopy and was delivered in a few days. This is the go-to spot for replacement canopies! Bravo! "

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Verified
5/5

2021-02-12

Replacement gazebo cover

"You have an easy website, your delivery was super fast! I’ve purchased replacement covers previously."

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