ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
3/5

2023-08-05

Holds water

"Canopy holds water. When it rains I have to take a broom pole and poke top to let water spill over. I really don't recommend it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2023-08-04

Alpha Tater

"Always have what I need. This order was a bit of a loose fit. The buy two discount was nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-04

Excellent product

"This is our 3 rd time to purchase this. Holds up very well… until we get a terrible wind and hail storm."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2023-08-04

The canopy material is really cheap considering the amount you pay

"I had our new canopy on for not even a day and the corner is already torn. You think with paying almost $300 for it it would be made a tougher. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-08-04

The Brush Off

"I ordered a replacement patio umbrella canopy that was a reorder of a previous replacement. I ordered the exact same product, however, it did not fit properly around the pole. I took measurements on the new and older canopy and discovered that the position of the hole on the new replacement was out of position by 1 1/2".
All I was offered was a costly return solution so I decided to modify the umbrella frame instead.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-03

Impressed

"I appreciated the opportunity to text a picture of the original canopy in order to receive the correct replacement. I find the replacement canopy to be much better than the original. Also, there was only one week from contact to receipt at my front door."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-08-02

Got it installed, and it was tough

"First of all, the cover got here quickly and that was great. We got the cover installed until we had to pull that last corner over the edge of the frame and attach it. I needed to pull it about 2 inches and it would not stretch that far. I let it goo until the next day to finish, thinking the sun warming the material would loosen it up enough. That was not the solution. We ended up loosening the frame and pulling an adjacent canopy corner loose to get that last one to fit. We then wrestled the frame back together and it looks great. I, of course, waited until it was blistering hot here in Arizona to replace the top cover. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-08-02

Canopy

"Glad found canopy that works "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-02

Replacement canopy

"We have a three seated swing chair that was a gift. The cover/canopy for it was old and ripped. They suggested a replacement that fit and was a good as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-02

Great product

"You made it so easy, texted picture, you found exactly what I needed, product was great quality and it arrived early! What more could I ask for! Did I mention it wasn’t overpriced!! Wow, would highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-01

5 Star review

"Had the item I've been looking for and quick payment and delivery process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-01

Excellent Service

"Looking for a replacement patio swing cover, with unusual size, I sent an email to Garden Winds and they promptly responded with a swing cover suggestion that should be close to what I was looking for. I ordered the cover and it fit perfectly. Before contacting Garden Winds, I had looked for a replacement cover on Amazon and other sites without success."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-01

Canopy

"Haven't opened up pkg yet. Not until this Saturday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-08-01

Gazebo canopy is very made with a very cheap material. I’ll be surprised if it lasts a month! The directions tell you to take it down for wi

"Another made in China price of junk!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-01

Replacement Canopy

"The customer service agent was very patient, polite and thorough ensuring I ordered the correct replacement canopy. Received it within weeks. The replacement quality is on par with the original. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process