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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
1/5

2020-09-14

Haven’t gotten it

"When will it be delivered?"

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Verified
5/5

2020-09-14

Excellent service

"One day delivery. Easy reordering."

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Verified
5/5

2020-09-14

What I wanted

"Good, quick service. Timely delivery"

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Verified
5/5

2020-09-14

Pleasantly Surprised

"From placing order, to timely response, and quality of product this was an exceptional experience."

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Verified
5/5

2020-09-14

Great Customer Service

"Excellent help identifying the top for my swing and promptly shipping it
"

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Verified
4/5

2020-09-13

Very Good

"I was able to find the correct size by entering the swing product number, only color option was beige, I was looking for light green"

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Verified
3/5

2020-09-13

SighItem arrived quickly, but in a clear “trash bag” as if it had been a previously returned item. No new hardware came with it or directio

"Won’t let me leave my review....guess they didn’t like it"


Verified
5/5

2020-09-13

Happy Customer

"I ordered s new canopy for my gazebo. It arrived quickly, color was just as pictured, and installation went without a hitch. As recommended, I pretreated the canopy with fabric guard. Looking forward to many happy times on my shaded patio!"

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Verified
5/5

2020-09-13

Nice Canopy cover for COSTCO Lawn Swing

"The cover fit perfectly onto the unusual metal frame. What more to say ?"

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Verified
5/5

2019-05-03

Great customer service!

"I did have a problem with a canopy I ordered from Garden Winds. I've ordered from them several times in the past and have always been satisfied with them. When I notified them of my issue, they took care of it promptly, and to my satisfaction. I would order from them again."

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Verified
5/5

2020-09-13

Gazebo Top

"Ordered online. Got here on time. fit perfectly. Happy with the product."

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Verified
1/5

2020-09-13

Bad return policy/ Buyer Beware

"I ordered an umbrella canopy replacement. The color they sent me was not the original color of my umbrella and I was not satisfied. So I called and asked them if I could switch the color to another color they had and they said they do not do exchanges. So I have to return the one canopy and pay the return shipping and wait for them to refund me and at the same time order a new canopy and pay for more shipping for them to send it to me. Pretty bad customer service in my opinion.
Also the canopy replacement is not nearly as good as the original. it’s very thin and looks like it won’t last half as long. Pretty bummed considering they charged a total of $170 when the original umbrella and stand cost around $300 for everything not just the cheap canopy. I called the original company who made the canopy and unfortunately they don’t make it anymore so I had to go through this company. Honestly if they would’ve done an exchange I wouldn’t be half as mad, but damn this is been a pain in the ****. Buyer beware
"

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Verified
5/5

2020-09-12

"Very prompt service. Excellent wuality"

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Verified
5/5

2020-09-12

Tight fit

"The canopy was received and is correct. The fit was extremely tight. All in all the product met expectations."

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4/5

2020-09-12

Great

"Good product and good service, like it."

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