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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2020-09-09

Nice looking products

"I've ordered a replacement canopy for my gazebo, but waiting for confirmation on shipping. Really hope this is what it looks like on website... if so.. Garden Winds is GREAT! Very reasonable prices as well"

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Verified
5/5

2020-09-09

Garden Winds covers all.

"I had a frames for grill canopy that needed a cover, so I looked at Garden Winds. I have bought numerous canopies from them before because 1. They are reasonably priced, 2. They are always very helpful, 3. They are courteous, and 4. They have a quality product., and last but not less, 5. They will exchange the product, if by chance it was the wrong one that was ordered. Thank You Garden Winds, Keep up the Wonderful Job that YOU DO."

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Verified
5/5

2020-09-09

Wonderful experience

"Ordered online, they asked if my ship to address was correct, came quickly and easy to install. Love it."

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Verified
1/5

2020-09-09

Canopy

"Poor quality, cheaply made "


Verified
5/5

2020-09-08

Wonderful

"This site was easy to use and the product was as described. It arrived earlier than expected and I am satisfied with my purchase. "

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1/5

2020-09-08

Outdoor swing replacement cushion

"After waiting a month to receive my Outdoor canopy swing replacement cushion and spending around $150 for it, after several rains I found that the cushion does not drain water AT ALL. The water soaks into the cushion and just stays there. When I tried to remove the cushion from the swing, it was so heavy I couldn't even lift it. After contacting customer service, I was told I can't return it as it is beyond the 30 day return period (by only around 21 days) and that their product is designed to be water resistant, but we should remove it when it's going to rain. What a disappointing response! The original cushion did not need to be removed every time it rained. I will never do business with this company again. "

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Verified
5/5

2020-09-08

Replacement canopy for swing.

"Product was exactly what I ordered, looked just like it was pictured on the website. Very happy!"

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Verified
4/5

2020-09-08

Great purchase!

"I'm very happy with the purchase of my replacement canopy for my Gazebo. To my surprise the canopy came with the smaller canopy for the top and the mosquito netting. I would have rated this purchase with 5 stars if the canopy was of a heavier material like the original canopy."

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Verified
5/5

2020-09-08

Excellent Service

"I didn't experience any issues with ordering online and my package arrive earlier than estimated delivery date. "

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Verified
5/5

2020-09-08

Love my new top

"Thank you for being reasonably priced at the end of the season."

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Verified
5/5

2020-09-08

Canopy

"We had a bad Strom in Dallas I purchased a new canopy tarp because the wind and rain ripped the old one, we had put up our unit in June and I was so happy but after I purchased the new canopy another rain storm destroyed the whole unit poles broke apart so I have a new canopy tarp but no canopy. I was shocked the netting poles all fell apart. "

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Verified
5/5

2020-09-07

Great product

"We received our tent covers in a timely manner. Upon opening, they were in perfect condition and fit perfectly.

We recommend Garden Winds for your shopping needs.
"

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Verified
3/5

2020-09-07

2 weeks and no word from them

"ITS BEEN 2 WEEKS AND NO EMAIL FROM THEM ABOUT MY ORDER COULD NOT EVEN CANCEL THE ORDER. AND EMAIL ON MY ACCOUNT IS THE SAME
JUAN CAZARES
"

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Verified
5/5

2020-09-07

Nice new canopy.

"Received merchandise promptly. Nice new gazebo canopy."

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Verified
5/5

2020-09-07

Great Job

"They easily identified my product and the proper replacement. Order and shipping were very simple. New umbrellas are better than the original, it seems. "

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