"I was able to cancel the order before it was shipped, which is the reason I placed the order in the first place. I realized that, due to circumstances beyond my control, I may have to cancel. Sure enough, I did have to cancel. I called in and had no trouble at all canceling."

"canopy fit perfectly, easy install "

"It was fast, smooth and the product was as described. Thank you!"

"Called on a Tuesday had replacement by Friday. "

"No progress on order. Had to call previously because I had delivery address different than billing..never had this experience and many people have two homes. Was told approximately two weeks ago that she would talk with shipping so I assumed it would be shipping. Order status still " in process " so I have no idea what is taking so long"

"Lower canopy fit perfectly for Costco replacement. But top canopy is too big and will come off during windy days. Will need to take it somewhere to get it re-sewed I guess."

"Speedy delivery and great fit. Loved the way I could find the right item by searching through place of purchase. "

"The app was easy to use
Ordering was simplistic
Received our package in a timely matter"

"Item was delivered in the quoted time frame. The quality is very good. The cover will not be used until next summer. I cannot tell you at this time if the product will sustain its color and/or last more than one season."

"Replacement umbrella was not as advertised. It was the only 13x10 umbrella they sold at Menards. Was the same material or pattern. More importantly, IT DIDN’T FIT! I bought two just to have an extra. What a waste of money. Not only will I not buy their product again, I won’t buy any outdoor furniture from Menards again. They need to stand behind the crap they sell, NOT direct you to calling the manufacturer that doesn’t have a good reputation.
"

"We sent a photo of our gazebo and received an instant text response telling us which cover was the right one for replacement. Very happy with the choice"

"Very easy to find the canopy we needed."

"I ordered a replacement canoe on a weekend and it arrived by Tuesday. Amazing considering it was shipped from the west coast to the east coast. "

"Was an easy process to order and install the top. "

"Excellent! I sent a photo of the pergola and customer service sent me the canopy I needed. I installed it yesterday and it fit the frame."