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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-08-27

back yard swing

"The folks identified my swing by texting photos and matched up the perfect. The fit was great the color was a little lighter tn original color.

"

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Verified
5/5

2020-08-27

Good quality, fast shipping

"Good quality, fast shipping "

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Verified
2/5

2020-08-27

Still waiting

"can't review yet. Been waiting 2 1/2 weeks for order."

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Verified
1/5

2020-08-27

Major delay in delivery

"I bought a replacement for my huge umbrella on 6/28 and was told I would receive it at the end of July which I accepted as the item was back-ordered. Then again at the end of July when I called customer service, I was told it would be at the end of August. There is no communication or email from the company to tell me what is going on. Now it is almost the end of August and I even cannot open the website. So frustrating and unorganized. "


Verified
4/5

2020-08-27

I didn’t know model number of gazebo..

"...and had a great experience with their immediate text reply after I sent pics of my gazebo! I ordered one of the suggestions and it fits beautifully, looks better than original. My only critique is I never received an email when my product shipped, and when I checked the online order tracer it crashed continually. However I received it 5 days after I ordered, including a weekend, so it was a happy surprise!"

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Verified
5/5

2020-08-27

Good

"Glad you were able to send right away , but disappointed that colors weren’t available. "

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Verified
5/5

2020-08-27

Thank you Garden Winds

"Thank goodness you carry replacement canopies mine destroyed during a storm. "

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Verified
5/5

2020-08-27

Perfect

"Ordered a Patio Gazebo Canopy, fast shipping, Item was perfect. Fit perfect. "

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Verified
5/5

2020-08-27

Replacement of shade cover

"I was so surprised by the great customer service! They worked with me quickly. They told me to take a picture and send the serial number. They responded with a picture of the swing I had so that I could order the right one. The product is a good quality product.
Thank you for good customer service that made it very easy to get the product I needed.
I would definitely recommend your company.
"

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Verified
5/5

2020-08-26

Exceeded expectations

"Prompt delivery. Great product!"

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Verified
1/5

2020-08-26

Delay delay delay

"When I placed the order, the item was set for August 15...now it’s October 30. "

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Verified
5/5

2020-08-26

FAST DELIVERY

"I called to re order a new canopy top for my gazebo. After a short but helpful conversation with my Customer Service rep, I had my canopy on the way. I was so HAPPY to have gotten so quickly. Great Service.
Thank YOU.J
Vince HERNANDEZ
"

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Verified
5/5

2020-08-26

5 stars

"arrived in 1 day and the fit was tight but perfect."

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Verified
2/5

2020-08-26

Gazebo canopy

"Item is not in stock for weeks to come. Very dissappointed."

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Verified
5/5

2020-08-25

Quality product

"The canopy fit perfect! Very satisfied with the quality. "

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