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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-08-24

Excellent Service

"Quick and efficient service at a reasonable price."

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Verified
5/5

2020-08-24

Once Again Excellent Service/Products

"Greetings Garden Winds Rep; Once again you have delivered excellent service and products. We've had our Seville Swing many years; and during the years have had to replace the canopy and the cushion due to normal wear and weathering. The first was the canopy and then the cushion. Now after again many years the canopy had to be replaced. FYI this is just normal replacement and NOT due to any product defect.
So thanks again for the continued support and supply of the products needed so we can enjoy our Seville Swing. All the Best, Madre
"

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Verified
5/5

2020-08-23

Quality products, fast shipping

"Recently I made my second purchase with Garden Winds. I've twice now been happy with the quality of the gazebo cover received and very impressed with the quick shipping. I'll no doubt be back when it's time to replace the cover again."

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Verified
5/5

2020-08-23

Perfect

"The website is very well designed, I quickly found what I was looking for. I received my order quickly; the product is of good quality. I recommend!"

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Verified
5/5

2020-08-23

They always take good care of the customers.

"Excellent job. Fast delivery "

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Verified
3/5

2020-08-23

Swing Canopy

"The canopy I purchased is extremely hard to get on. Two of us can't even stretch it far enough to get it on. In doing so it put a hole by the grommet. Very unhappy with this item. I ordered this same item last year and it was hard to get on, but not as hard as this year. That one ripped in the middle after a year. This is the only canopy that fits my swing. I'm very displeased with the quality of this product."

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Verified
4/5

2020-08-23

Replacement Canopy

"Disappointed that it is out of stock until September but was always satisfied in the past when I placed a purchase..."

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Verified
5/5

2020-08-23

Satisfied Customer

"Very happy with my purchase! Thank you!!"

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Verified
5/5

2020-08-23

Happy customer

"Looks and works great! Now we can hang out and bbq outside"

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Verified
5/5

2020-08-23

2nd time purchase

"Perfect fit. Love the new colors and stronger material!"

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Verified
5/5

2020-08-22

Replacement canopy cover

"Exact fit replacement but of much better quality! "

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Verified
1/5

2020-08-22

Order for replacement umbrella canopies

"I order replacement umbrella canopies. They were on back order. Should have been available the end of July. Today is August 22nd and we still DO NOT have the replacements. STILL WAITING."


Verified
5/5

2020-08-22

Help when I needed it

"I was very impressed with how these folks were able to determine the correct replacement canopy for my grill gazebo. After ordering a covers elsewhere I learned there were many options with regard to size, configuration, etc. so back they went. Since I purchased the gazebo several years back the model # had long since faded so that was no help! I contacted Garden Winds via text message as prompted & they were back in touch with me in minutes. They were able to properly identify my particular grill gazebo through photos & a few simple questions. The cover arrived &, as promised, it was the right one! "

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Verified
1/5

2020-08-22

Cheap

"The canopies are cheap junk and seem to get cheaper every year ."

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Verified
5/5

2020-08-22

Awesome replacement canopy!!!

"What a great experience!! Their customer service was extremely prompt. Sent them pics of my canopy frame so the could confirm I selected the correct replacement top. And, quality, look and fit of the replacement is better than the original manufacturer. Better made, better quality, better fit and better look. Plus, Garden Winds still makes the replacement even though Hampton Bay has discontinued it. Absolutely a 5 star rating!!! Would be a six star if I could!!!"

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