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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2020-07-28

Canopy

"The first canopy I got wasn’t wind resistant and didn’t last long but then I talked to someone at your company they suggested the wind resistant one. That one I got 6 years out of it. Then I ordered the same one. So far it’s been good. One of the ties broke and I had to see it back on. And one night we had a lot of wind I took it down just to be save. But I love the color it fades a little over the years just wish the ties were stronger. Thanks "

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Verified
1/5

2020-07-28

Complicated and very little effort from customer service

"The description of the canopy received was different from the one that was ordered, thus it did not fit. Customer Service insisted on photos so I sent photos. Their reply was that the canopy sent was the canopy ordered and they would not assist further because I did not have the manufacturing number on a six year old swing. They will allow return but will keep ten dollars for postage. "

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Verified
5/5

2020-07-28

Garden Winds Review

"We are extremely pleased with our experience ordering from Garden Winds. We received our order within just a few days. I highly recommend them to anyone. "

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Verified
5/5

2020-07-28

The telephone representative went back two years records and found the correct canopy for a swing that I bought at Walmart. Personal touch

"The telephone representative was such a great help that I bought two canopies. "

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Verified
5/5

2020-07-28

Extremely Satisfied

"Extremely prompt and informed service to Canada. Very Satisfied "

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Verified
5/5

2020-07-28

Very satisfied

"Very pleased, great quality for the price"


Verified
5/5

2020-07-28

Fast delivery

"I received my items quickly even though they were on back order. Hassle free purchase"

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Verified
4/5

2020-07-27

Great fit

"As expected, great fit. Quick delivery."


Verified
5/5

2020-07-27

New gazebo top.

"When i ordered the new top it was on back order until August 30. Just a few days later they advised me that the item was available for shipment . Great customer service."

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Verified
2/5

2020-07-27

Customer service is not helpful.

"No installation instructions with product. Called customer support with no help. No call back as requested. Poor customer service. "

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Verified
2/5

2020-07-27

Poor Quality

"The fabric is thin and flimsy. Water puddles on top."

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Verified
5/5

2020-07-27

Replacement

"The canopy is in excellent condition was delivered in good time."

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Verified
5/5

2020-07-27

Unbelievable!!

"We lost our gazebo covering in a "Mini-Burse" which is like a small tornado !!! It was found in a tree on the other side of our house!
Anyway I never thought I would find a replacement. I started looking on Google and when I put in a small model number, a picture of the gazebo appeared!!
I could not believe it. The email address was included so I contacted the company and they emailed me right back with the information I needed to order a replacement. I have not received the covering but I do have a mailing date so I am patiently waiting!! I still can't believe I found the right replacement!!!
"

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Verified
5/5

2020-07-27

quick and easy

"Quick and easy the process was good. I will have to wait and see how good the products is."

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Verified
5/5

2020-07-27

Excellent everything.

"I like de the material and the service also. Thank you"

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