"I sent a picture of my gazebo via email. Garden winds recommended the replacement canopy based on the picture. I placed the order and received it the next day. It fits perfectly and looks better than the original."
"Small top section of canopy was defective. Cust serv advised to take photo showing it did not fit. Not sure how I can do that when it's many feet over my head. Also advised there would be a $10 fee. If I send it back I would have to pay shipping. Disappointed in interaction."
"I text pictures of our umbrella and the research team replied with the part number. We ordered and it arrived quickly. We texted for tips on installing and they responded quickly and the installation went great."
"It was so easy to find my replacement canopy, which was a relief. I ordered it and received it in a few days. It is made of a ripstop material, rather than canvas as the original was. I'm hoping this lasts longer. I was really happy to have found the replacement canopy, as it was 1/4 the price of a replacement umbrella. Overall, a great experience. "
"Item was exactly as described and the shipping was fast."
"Product was poorly manufactured. When I tried to engage customer service, they kept repeating claims about the material. The issue was with the sewing. When I kept trying to clarify, they ignored that fact. I think they know they are selling a product withanufacturong issues, and charging more than the OEM charges for replacements."
"This was the best experience. I didn't save the original copies from the main frame first time purchase. But this experience of just sending a photo and you find it for me is just the best. You took my headaches away. Lol Thanks Garden Winds."
"I was unsure as to size they helped me by a picture."
"I received the canopy very fast."
"I was looking for a replacement cover to a existing gazebo , and was anxious about the outcome . No need to be as the replacement was superior to the original . The delivery was prompt and easy.. I am totally satisfied with the experience .
thank you"
"Easy ordering as my past sales are easy to find. Great durable product in this southern CA heat."
"I was very pleased with the service I received from Garden Winds. This is my second time dealing with you and have been very pleased."
"Within seconds a customer service rep was able to locate the exact canopy replacement I needed to fit my outdoor swing! Saved me endless time searching the internet. Plus delivery was quick! Would recommend to everyone... A+++"
"i rcvd my replacement pergula cover but it was not exactly what was pictured on line. biggest difference is that there are no zippers so you have to disassemble a portion of your pergula to put on the cover. The material is of good quality though. Would have preferred to get the item that was pictured on line! By the way, if you do a return, Garden Winds deducts $10.00 from your refund, when you use their mailing label."
"Easy to use site and easy to check out "