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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-07-22

Pergola Canopy Replacement

"I am very pleased with my purchase from Garden Winds. I had a question before ordering and the customer service dept. was very helpful. The order process and confirmation was seamless. My canopy was delivered before the delivery date posted."

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Verified
5/5

2020-07-22

Satisfied gazebo tent

"Very satisfied with the order and very speedy shipment!"


Verified
4/5

2020-07-22

Gazebo top

"Ordering wasn’t difficult.Fits well.
The corners should have more
reinforcement.All in all nice.
"

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Verified
5/5

2020-07-22

Excellent customer service!

"The previous owners of the house I bought left behind a canopy frame. I submitted a couple of pics of it to Garden Winds, who ID'd the manufacturer, and linked me to a few replacement tops. I ordered one and it's perfect. Great fit, excellent quality. Would recommend Garden Winds to anyone looking for a replacement canopy top. "

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Verified
5/5

2020-07-22

Good Experience!

"My experience with Garden Winds was great! Their website was informative and ordering was easy!
I have an older gazebo and needed a replacement canape for it. I was delighted to find that Garden Winds still made the replacement canape so I ordered two of them! I received my product very quickly and everything fit perfectly!
"

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Verified
5/5

2020-07-22

Terrific Experience

"The shipping was very fast and the gazebo top we purchased fits perfectly as an aftermarket replacement. I was very impressed."

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Verified
5/5

2020-07-22

Happy Happy

"This is our 3rd canopy. We can say thank you for being consistent. In knowing what to expect is peace of mind. "

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Verified
5/5

2020-07-22

Great product and fast responsive service

"Very good. Product as described , arrived fast "

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Verified
5/5

2020-07-22

Excellent service!

"I didn't know what canopy I needed so I sent in a picture. Within minutes I had a reply from Garden Winds telling me what canopy I needed with a link to order it. I placed an order and had my canopy within a week. Excellent service!!!!! Highly recommend them! "


Verified
1/5

2020-07-22

Didn't fit

"I ordered the replacement to for my gazebo. It matched my item number exactly but when i tried to put it on it was way way to small. Instead of having to deal with returning it and waiting again i ended up cutting my gazebo ends to get it to fit. Very disappointed with this replacement."

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Verified
2/5

2020-07-22

Fast shipping.

"Fast shipping. Product not as originally shown and has visible defects. Could have gone with something cheaper and similar quality. "

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Verified
5/5

2020-07-22

Saved us money

"So pleased we didn’t have to replace the entire umbrella frame at Lowe’s. Thanks for looking at the pictures we texted you. The replacement umbrella fits perfectly."

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Verified
5/5

2020-07-22

Quick and correct

"Product delivered quickly and exactly as purchased "

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Verified
5/5

2020-07-21

Carol

"Got the order on time. Thanks"


Verified
5/5

2020-07-21

Replacement BBQ canopy

"Once the company was contacted everything went very smoothly and helped me find what I needed."