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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-07-19

Customer service grade A

"The agent was very helpful and answered all my concerns "


Verified
5/5

2020-07-19

Kudos to easy

"The product came just as described..ordering was easy, shipped as noted. My recommended "go to" site for future purchases."


Verified
5/5

2020-07-19

Expectations exceeded

"First of all, the canopy arrived in just a few days which surprised us greatly! The description of the canopy on the website matched the actual product to a "T". I was very pleased to get this replacement for our old one because it had been more than a few years since we last had to order one. It arrived in perfect condition in a very sturdy box.

It was important to us to discover that the brand name was the same as our original from many years ago. This time we chose the lighter color: beige and it lets in plenty of light to the table below. Installation was easy. The last corner was pretty tight, but after a week of being in place that corner snugged right into place. This cover has a different coating/texture so we're hoping it stands up better than the darker one's in our California sun and heat.

I'm telling anyone reading this review not to hesitate to order from this company... 5 stars from us!!
"

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Verified
4/5

2020-07-19

Nice website

"Easy to find what you need. But mine was on backorder. Didn't want to order used. So have to wait. Hope summer still here when I get it."

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Verified
5/5

2020-07-19

Good Customer Service Provided for Order Confirmation

"After ordering a replacement canopy from other online merchants, I favored one who is located In the USA. I called them to be assured that I submitted the correct information regarding my 3-person patio swing. After sending pictures of the model information sheet and actual swing frame, they sent an email message about my order for the right canopy cover. I will wait for a tracking number to determine when I receive my item."

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Verified
5/5

2020-07-18

Canopy for Gazebo

"Service was excellent and very helpful"

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Verified
5/5

2020-07-18

Good job!

"I was pleasantly surprised at the ease of ordering and how quickly our gazebo cover arrived. It was also easy to install and it looks great. I’m very satisfied."

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Verified
1/5

2020-07-18

Bad news

"First they say they have my cushion only they would be available until
august. They asked for pictures and labels. Then they say the cushion is unavailable even though they have sent me a replacement canopy previously. Now they say the product they make is too small. If you can make a canopy for the frame, why don’t you make a cushion that fits?
"

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Verified
4/5

2020-07-18

Swing Canopy

"Very helpful with your description. I probably needed the larger size as it was difficult fitting the replacement on the frame. I saw your warning to measure exactly and thought I had.
No instructions came with the canopy, so it was figure it out yourself! I am happy with it! You sent good tracking while enroute.
"

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Verified
5/5

2020-07-18

Excellent product

"The delivery was very quick and the cushion top quality. Will continue to order from garden winds."

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Verified
5/5

2020-07-18

Excellent Product

"Received my order right on time and it looks wonderful on my deck "

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Verified
5/5

2020-07-18

BEST SERVICE EVER!

"I sent a pic of my torn up gazebo cover and they sent me a pic of the correct replacement cover the same day. I have never given a review previously, to any company, but because of your great service, I had to post a review. Keep it up and thanks! When this one rips from the next few years of storms, I will return.
"

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Verified
3/5

2020-07-18

canopy

"the material of the replacement canopy was of cheap quality."

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Verified
5/5

2020-07-18

Umbrella fabric replacement

"The product came quickly and was as advertised. It was easy to install and we had no problems with it.."


Verified
1/5

2020-07-18

Delay in the delivery

"I placed the order in July 1st and have not received it. Not even a notice of the reason of the delay."

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