ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-24

Canopy

"The item was spot on and quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-24

Fits perfect

"This was the easiest fastest order
Great job
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-23

Replacement parts

"It was easy to order the canopy for our swing rather taking the time to check the stores...that never seem to have replacement items"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Would definitely recommend!

"Easy install! Great fit! Great quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-06-23

Still haven’t got my order yet.

"I’ve waited a month and still haven’t got my order yet."


Verified
5/5

2020-06-23

2020 canopy

"This is my 3rd canopy replacement they fit great and help me find the right size"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Garden Winds South Hampton (Sears model) Gazebo canopy

"It was only when I logged into the Garden Winds website that I learned the South Hampton was sold under the same name but there are two various models. One model sold by Big Lots and has a wave pattern valance and other model was sold by Sears with a straight valance. They are not interchangeable so make sure you get the correct model.

I ordered the Rip-Stop 350 and it is clear to see that this is a higher quality canopy that I expect will stand up better then the original that dry rotted out on the 4th year.

Shipping was FAST (within 7 days) and very reasonable and installation was smooth. The new Canopy fit perfect!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Replacement canopy

"I ordered it and was surprised to receive it in just a few days. The quality of the fabric was better than the original. It was a bit smaller, so we couldn't connect the last corner. I believe it will stretch with some wear from the weather and we will be able to make it work soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-06-23

Don't have yet

"I don't have the items yet. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-06-23

Great service

"Helpful, fast service. I had a reorder and I did it all through email. Got our canopy in a few days. So far, canopy is working out great."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-23

Canopy

"We love the canopy cover, but the sun really beats it up we have to replace the cover every two to three years. Spent so far $700.00 so next replacement will be a metal one.we liked the soft look of the canvas,but have tobe practical.thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-23

Great canopy

"The new canopy fit perfect and looks great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Garden Wind Gazebo Cover

"Reviewed on line and ordered a new cover for my daughter. It arrived quickly and is beautiful. She and her boyfriends put it up. She is very happy with the quality and is now enjoying her backyard Gazebo more with our summer days coming in. I would recommended highly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-23

New life for our canopy

"The entire process was effortless...great company to work with "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Replacement Canopy for Gazebo

"Impressed with how quickly the order was fulfilled. Was glad I was able to buy the replacement Canopy for an otherwise sound frame, which otherwise would have ended up as scrap metal."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process