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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2020-06-23

Need replacement

"Hello, I received recently a new umbrella and upon finishing we noticed a tear. Please review and contact me at ***-***-**** "

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Verified
5/5

2020-06-23

Haven’t received my order but after sending. a picture that came back in 2 minutes with my model and canopy I needed

"Great looking forward to receiving our canopy "

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Verified
5/5

2020-06-23

Great product!

"We ordered a replacement canopy for our gazebo, and they had exactly what I was looking for. It fit perfectly, and was of excellent quality. Customer service, shipping speed, and tracking were fantastic. Will definitely order here again!"

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Verified
5/5

2020-06-22

Quick and just what was needed

"Arrived super quick and exactly what was needed"

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Verified
5/5

2020-06-22

Feel The Breeze

"This was my third repurchase of a canopy. This canopy did not fit and was not a match for my frame.
I returned it and am awaiting a replacement. It appears that the good/better/best selection of canopies did not work for me. I selected the best and am returning if for a good canopy. I suspect this transaction will be painless.
The previous orders and the products were flawless. Each canopy lasted for several seasons of parties and ruckus individuals.

Thank you
Garden Winds
"

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Verified
5/5

2020-06-22

Yes - an Ikea Umbrella replacement canvas!

"Fits perfectly! Shipped also earlier than expected! Material seems durable. Lets see...."

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Verified
3/5

2020-06-22

Canopy

"Garden Winds was great in getting the canopy to me in no time at all...
But,, It was the wrong size,, It was a little to small, I had to make some adjustments so it would somewhat fit,,
Last time i ordered one it was a perfect fit,, not this time,,,
I have ordered 3 of these in the past,,, all were ok,, but not this one,,,
"

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Verified
5/5

2020-06-22

DPSWAN

"We live in Arizona and the weather is real hard on everything outside.From a lot of wind,sun and with little rain but when it does, it pours. We have a 12 x 12 two tier gazebo and two Mainstays Grill shelter gazebos. Over 12 years of great service and products from Garden Winds. I average about 1 replacement every two years. There up 24/7, 365 x 2. Their quality of product surpasses the other choices out there."

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Verified
1/5

2020-06-22

Still waiting

"I ordered a replacement canopy for my gazebo plus a sun shade a week ago today and my order is still pending. Went with this company because the reviews were good but starting to question if it is even a legitimate company. "

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Verified
1/5

2020-06-22

Bad service

"No one answers the phone. And then I get disconnected. That’s great customer service. I need to order a part for my canopy and I cannot get a hold of anybody. I spent $400 on this thing at Lowe’s. And I can’t get it fixed"

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Verified
3/5

2020-06-22

SHOPPING @ GARDEN WINDS

"I PUT AN ORDER IN, BUT IT HAS NOT BEEN SHIPPED YET AS I WAS TOLD JULY 7. TOO EARLY TO GIVE A REVIEW"


Verified
5/5

2020-06-22

Great

"Fast and exactly what I ordered "

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Verified
5/5

2020-06-22

Gazebo top w/screens

"Have always had good luck"

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Verified
2/5

2020-06-22

Too small.

"The canopy that I ordered was extremely tight and barely fit. Also, the fabric is quite thin."

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Verified
5/5

2020-06-22

"Speedy delivery. Always have had just what I need
"

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