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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
1/5

2020-06-14

Shipping

"I think it’s terrible that you have to pay more to ship it back then the original shipping charges if you use their shipping label. "

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Verified
5/5

2020-06-14

Excellent service.

"I received the item in 2 days and it was perfect!"

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Verified
1/5

2020-06-14

Size wrong

"I ordered the correct one based on my model number of swing and it does not fit. It is to small I will be returning it. I guess the non refundable shipping return will be my lesson"


Verified
1/5

2020-06-14

Never received order

"I have not received my order. It may be lost in transit"

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Verified
2/5

2020-06-14

Poor fit!

"Although the cover I ordered was supposedly for the model swing that I own, the fit is terrible. I would not buy here again."

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Verified
3/5

2020-06-14

Did not fit had to send back.

"Top was to small. Good quality ."

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Verified
5/5

2020-06-14

Took a chance...bought two!

"I had been looking for a square replacement canopy for an umbrella purchased several years ago from big lots. Not until I found Garden Winds did I even think about pulling the trigger on the purchase. The measurements were right and they even listed that the canopy fit the style I originally purchased. Not knowing if it would fit correctly I decided to purchase two so that, in a few years time, I would have it’s replacement. It was a bit of a tight fit (actually a good thing since they loosen over time) but the match was an EXACT fit. Even had the extended flaps with Velcro so the original mosquito screen could be attached. Buying two saved me 15% on the total order. I’m not always confident buying online replacement anything, but garden winds website made me believe I was purchasing exactly what I needed. Well done."

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Verified
4/5

2020-06-14

Fast delivery to Canada

"Product was great fit. And looks good.
"

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Verified
5/5

2020-06-14

Umbrella canopy

"Replacement canopy fit perfectly. Delivered in a few days. Saved an umbrella that we love. Wishing more companies offered this level of service!"

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Verified
1/5

2020-06-14

Doesn't Fit

"I ordered a gazebo canopy top using the oem sku number, but it doesn't fit. After days of fighting to try to get it on, no luck. Very disappointed."

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Verified
5/5

2020-06-14

Great canopy

"Very good service. The price, the canopy size, delivery were excellent. Easily replaced and installed."

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Verified
2/5

2020-06-14

Did not fit

"This was suppose to fit as a replacement cover same exact model and it took 2.5 hours to get all four corners on and the material stretched and seams were popped! Not as advertised "

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Verified
5/5

2020-06-14

Satisfied

"They were very helpful in finding the perfect canopy for my swing"

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Verified
3/5

2020-06-14

Product received not as advertised

"I ordered a canopy top. On line, it was dark blue. Received light blue. Charged $10 for return."

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Verified
5/5

2020-06-13

Excellent

"Thank you, my canopy fit my swing just fine"

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