ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-31

New To

"Fit perfectly, looks great! Just hope it last for more than one year."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-05-31

Wandy

"Fast and efficient service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Replacement canopy for gazebo

"We are very happy with our new replacement canopy for the gazebo we upgraded the quality and it fits much better and looks stronger time will tell. We are hoping it will last more than 3 summers since we do take it down end of summer to store for the winter.
Highly recommend. Shipping, great Product great Customer service great
Service great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-31

Excellent service

"Item received as advertised, and pleasantly surpirsed with very fast delivery. Definitely rated as a ........AAA+++ seller."


Verified
5/5

2020-05-31

100% Satisfied

"I'm 100% satisfied with my replacement awning. It fits perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-31

Easy to order as i had the original item number. Great color selections too. Package was delivered quickly and installed that day. We have b

"Great custoner service and selection. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Replacement canopy

"Garden Wind could not have made it easier to buy the right canopy. Quality excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Everything great.

"The package arrived on time and everything fits."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2020-05-31

disappointed with the quality

"This replacement Costco swing canopy would never hold up in any kind of weather over the long run. Directions recommended removing it in advance of any kind of bad weather which is silly because you would never do that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-31

Love this canopy!

"Great fit! Doesn't sag when it rains. This is my second purchase! Great product!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-05-31

Terrible customer service

"I had a question about an order that I received and was on hold for over 30 minutes. I entered my information for a callback. I received the first call back right away and when I started to ask my question they hung up on me. I tried to get through again and left a message and no one ever called back. "


Verified
5/5

2020-05-31

Hangover

"Once I figured out with some help from an associate that the reason why I couldn't get a different color of replacement top, (my canopy has a hangover) I ordered the right fit, and received it a week later. Thank you for the help, and the top is working great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Good product!

"The items arrived in very good time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Great product

"Shipping and delivery was done as promised, it is a great quality product and fit my gazebo very well, no issues with my order whatsoever, this is the 3d. Time I buy from garden wings
And I have always been satisfied. Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-31

Fantastic and the right cover

"We found the website and they had a text number to communicate the cover dimensions. I sent pictures and the info and they came back with the cover to purchase quite expediently. I confirmed the size of our frame and they assured me it would fit. We received the cover in a few days and it fit. I am very pleased with the customer service and the ability to text my responses. I will definitely use Garden Winds for all my gazebo needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process