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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-05-29

Great customer service

"I emailed customer service for help finding a canopy for my swing and they were helpful and quick to reply. I was able to get a replacement canopy that fits!"


Verified
4/5

2020-05-29

Only place I've found to get replacement canopy

"I have a 10+ year old patio swing purchased from Home Depot. HD no longer supports their product. Garden Winds is the only place I've found to get replacement canopies and/or cushions. The canopies are well made, and last about 3-4 years -- which is about as long as the factory original. The only reason I'm giving 4 stars instead of five is they only offer one color, a brownish shade rather than the orange that originally came with the swing. There is (or at least was) a video on their website which explains why -- and I totally understand -- it's just disappointing.
Shipping is fast, I received product within 1 week of purchase.
Payment page is quick and easy.
"

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Verified
1/5

2020-05-28

Me no likey. No likey. No Likey

"It really was a matter of me no likey, no likey, no likey. I need a new vegetable garhden and this one is a no good."

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Verified
5/5

2020-05-28

Very satisfied

"Prompt response to a question. Item was shipped within hours. Item as described, and they wete the only ones with it in stock!"

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Verified
5/5

2020-05-28

My gazebo rooftop experience

"Holy smokes, 1000% satisfaction on every turn. From trying to match my roof to delivery once we figured out what it most likely was that I had to sell the conversations in between. Thank you."

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Verified
5/5

2020-05-28

Grill gazebo

"We ordered the ShopRite Grill gazebo and it fits perfectly!
It was supposed to be on backorder until June 6, but it arrived last week, just days after ordering.
"

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Verified
5/5

2020-05-28

Awning cover matched perfectly. Shipping was timely.

"Phone help was solid. GW double checked my measurements, couldn't guarantee the match to our Kroger brand swing, but turned out to be an exact fit."

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Verified
5/5

2020-05-28

I like the send pictures and they sent right one for the

"Very smooth process and delivered scheduled day in brand new condition."

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Verified
1/5

2020-05-28

Does NOT fit my swing like it said it would

"I ordered a canopy for my swing type and I was very disappointed, it was too short by a couple of inches. I kept it instead of returning it to try and make it work as best as I could. This company is the only place I could find a swing canopy that somewhat fits my brand/style of swing. I ended up putting a lot of Velcro around it so the wind wouldn't blow it off and so I could make it fit/work as best and nice as I possible. It will do until / if I find one that fits."

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Verified
5/5

2020-05-28

Fit Umbrella Perfectly

"I was able to order an umbrella cover for the exact umbrella that had been purchased a few years earlier. I didn't have the part number but Garden Winds listed several retailers who sell umbrellas; and I remembered that I had bought it from Bed Bath and Beyond, so I was able to get the exact cover that I needed.
"


Verified
2/5

2020-05-28

short and permeable

"Was 2” short on all sides so I had to cut 8 tubes and then after it rained everything below it was wet - not very water resistant"

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Verified
5/5

2020-05-28

Excellent service

"Very happy with the ordering process and fast service!"

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Verified
5/5

2020-05-28

Wonderful

"Everything came on the day, everything was on the box and every fit. You can’t beat that !! Now I need the netting to finish the job."

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Verified
5/5

2020-05-28

Helpful service

"Wasn’t sure what to order sent a picture and they found it for me "

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Verified
5/5

2020-05-28

Great service

"Received merchandise in a very timely manner, much sooner than I expected. The lady that took my order was very helpful and knowledgeable."

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