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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-04-28

Lovin my swing

"It was super easy! Spoke with a rep who helped me with the choice."

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Verified
5/5

2020-04-28

Excellent phone service

"Easy to discuss with phone rep"


Verified
4/5

2020-04-28

Replacement Canopy

"Price was reasonable. Received it in about a week. If product lasts 3 to 4 years i will up to 5 stars. Time will tell."

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Verified
5/5

2020-04-28

Very nice experience

"This is my second replacement canopy. the first just wore out, and the second did not survive a tornado. This is by far the best replacement canopy I have received. It fits snuggly, so that it isn't falling off the spines of the umbrella. The fabric is heavier, and the stitching more substantial than the previous canopy. I can recommend it without reservation. I only wish there was more of a choice of color, but you can't always have everything. It shipped quickly with good communication from Garden Winds, and I was pleasantly surprised to see return labels in the box, even though I don't think I will need them. Thoughtful detail."

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Verified
4/5

2020-04-28

Was a good fit, but a little pricey.

"The fit was about 90% good, there were some non-critical rib pockets in the wrong place but that could be because there are so many nuances in manufacturing. Was grateful I could keep the cantilever umbrella mechanicals and just replace the fabric, but for another $40.00-$60.00 I could have bought a whole new umbrella...I just hate throwing away things if I can fix them."

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Verified
5/5

2020-04-28

Awesome

"I had great customer service when I called for a question and my delivery came within two days of ordering… I was super happy with everything"

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Verified
5/5

2020-04-28

Canopy

"Quick shipping. Product as described. Good experience."

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Verified
5/5

2020-04-28

Totally awesome

"I am impressed three days delivered to my home in Canada from California. You guys are good product fits perfectly. Probably buy a new one every year now.."

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Verified
5/5

2020-04-28

Positive

"Fast service and great product. "

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Verified
4/5

2020-04-28

Canopy

"Difficult to find correct party. Talked to a helpful person and ended up with what was probably the best available but did not fit perfectly. I made it fit but probably lessened it’s life as I stretched it tighter that it should be "

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Verified
2/5

2020-04-28

No update on order!

"I Placed my order on April 6 and today is April 28 and I’ve received no update on the status of my order."

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Verified
5/5

2020-04-28

Excellent service!

"Ordering a new gazebo canopy couldn’t of been any easier. I sent them a picture and done! Fast delivery. I would highly recommend this company."

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Verified
5/5

2020-04-28

Perfect fit

"It was easy to order. Recieved quickly. And fit perfectly! Now let's see how it last. Thank you "

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Verified
5/5

2020-04-28

Complete satisfaction.

"Super quick response to a canopy issue I had. Was looking to replace an old top and customer service came through spot on. Shipping was fast. I know where I’m going the next time. "

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Verified
5/5

2020-04-28

Fast service

"My order arrived very quickly. I am looking forward to nice weather to enjoy my swing!"

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