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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-04-26

Exactly as ordered

"All but the color. Wife wanted red but it was backorder so went with blue. Perfect fit on our pergola"

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Verified
1/5

2020-04-26

Canopy

"The canopy Did not come with a type of hold downs. I called twice and no response. What am I to do. I asked before it shipped about this. I would like to keep it and get a full refund so I can have someone fix it"

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Verified
4/5

2020-04-26

Swing Cover

"The website was very informative and I easily found the right cover for our 3 person swing.

However, I was a little disappointed when the cover arrived. It is considerably lighter weight material than the original cover. I have decided to keep Garden Winds product with the hope that it will perform as good as the original.
"

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Verified
5/5

2020-04-25

excellent Service

"I just put up my replacement canopy and it fits perfect. The lady that helped me was excellent I’m not a great online shopper but this was a great experience. I will reorder so I have a backup. Thank You"


Verified
5/5

2020-04-25

Excellent service

"Sent a photo and was told which one to order. Came in very quickly and looks great. The only downside was they didn't have our matching green color. "

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Verified
5/5

2020-04-25

Best customer service

"I ordered the wrong size foe my frame initially. The return process was quick and easy. Before placing a new order I was able to send Garden winds a picture of my frame and they found exactly the right fit. All of this was done over text message in less than 1 hour. They were so prompt and polite. I will definitely recommend them to anyone needing a replacement canopy."

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Verified
5/5

2020-04-25

Satisfaction

"We’ve ordered multiple times from Garden Winds & have always been pleased with the ordering process and the shipping."

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Verified
3/5

2020-04-25

Nice, but color could be more accurate

"The picture of the screen is not as life like as I would have liked it. "

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Verified
5/5

2020-04-25

quick service and shipping.

"Great web site, easy to locate what I needed. "

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Verified
4/5

2020-04-25

Canopy

"Fits great! God quality. As described "

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Verified
5/5

2020-04-25

Good product

"I have been buying the same gazebo cover for about 20 years. Delivery is always fast and dependable. The product is good quality canvas. I recommend this company. "

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Verified
5/5

2020-04-25

Easy to find part, quick delivery

"No issues, great website. I was able to find correct part quickly. Fast shipping too"

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Verified
5/5

2020-04-25

Fast & easy

"Needed a replacement canopy and the website was easy to navigate and help identify exactly what I needed. Fast shipping and product was easy to install"

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Verified
5/5

2020-04-25

Great service

"Great service and quick delivery"


Verified
2/5

2020-04-25

Canopy specs

"My canopy was 44"back to front and 77" side to side. It was curved. I saw 3 person swings very similar. I asked about the width and length of the canopies and no one knew the measurements. I think that that should be available to the customer reps and they could ship out the correct canopy. I went with a guess and received one that was too small. Now I have to send it back and lose money due to shipping. Also there was no return shipping label in the box."

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