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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-02-14

Great products

"The swing cushion was perfect and great quality. Fast delivery. I have used this company before and they always deliver at great product. Will use again. "


Verified
5/5

2020-02-12

Quick and great fit

"My order was shipped within hours of being placed and arrived quickly. The fit was perfect and it even has retaining straps that attach to the roof supports to prevent flapping in the wind, which the original did not have. I just wish they had the original terra cotta color, as I liked that better than the tan that was available."

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Verified
5/5

2020-02-12

Easy to deal with.

"I bought new cover to install in the spring. Unfortunately we had a snow storm that dropped almost two feet of snow and our gazebo frame collapsed.
I returned the new one with no problem!
"

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Verified
5/5

2020-02-12

Easy to order and quick to ship!

"Ordered on line, it was at our home in just a few days. Fabric and fit is perfect!!"


Verified
5/5

2020-02-12

Easy to place order

"We sent in photo of gazebo, we got reply fast which one to fit ours. It was smooth ordering, Material of cover is well made as well"

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Verified
5/5

2020-02-11

canopy replacement

"Excellent delivered on time "

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Verified
5/5

2020-02-11

Awesome service!!

"Really easy to order & received my
Order just in time before the rain!!
"


Verified
4/5

2020-02-10

service

"SERVICE AND DELIVERY WAS VERY GOOD.
PRICE CAN BE BETTER.
"

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Verified
4/5

2020-02-10

Perfect Fit Replacement

"When UPS lost the shipment of my gazebo cover Garden Winds immediately offered to replace it or refund my money. I requested a replacement and within a few days it was delivered. You cannot beat that for service.The replacement canopy was a perfect fit and I had it installed in about one hour. I give them 4 stars instead of 5 because their web site is a bit misleading regarding being able to exactly match the replacement cover. I sent in a photo as suggested and provided the manufacturer gazebo part number, and they still insisted they could not guarantee a match without the number on the canopy itself. A canopy which had been shredded by the wind, removed and disposed of. So I took my best guess and got lucky. My original canopy lasted about 18 months. Hopefully this one will last longer. However, at $102, if I have to replace it every couple of years that would be sort of OK."

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Verified
5/5

2020-02-09

Just What I Needed

"Every time I have ordered from them, I get what I need in a timely manner and great condition. Highly recommended."

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Verified
1/5

2020-02-08

Received my mastercard and I shud not be billed in US funds.

"This is my second reply to this enquiry, may I please have a response. In was assured In was quoted in Canadian funds, this is our second replacement order. Previously 6 or 7 yrs ago and paid in Ven. Funds. Please send me a credit on my MasterCard, I look forward to hearing from you. Thank you."

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Verified
5/5

2020-02-08

Always a pleasure to order from you.

"Everything always comes as advertized, and super fast. Thank you."

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Verified
5/5

2020-02-05

Quick and easy

"Found what I was looking for very easily and then it was delivered overnight. Great service!"


Verified
5/5

2020-02-05

Excellent customer service

"Wonderful - quick - polite- helpful customer service!!!"


Verified
5/5

2020-02-04

Excellent service

"Web site very user friendly"

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