ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-06-02

It was a great fit

"I n about two weeks I will order another one at the same size "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-17

Fantastic

"It was so easy to order on line and the delivery was so fast. Amazing."


Verified
5/5

2023-06-02

New roof for the gazebo

"Ordering was easy. It arrived quickly and fits perfectly."


Verified
5/5

2023-06-02

Excellent service

"Fast service and delivery follow ups. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-06-02

Allen & Roth Canopy 10” x 12”

"We contacted Garden Winds to order the correct canopy. We had bar codes, model #’s and even a picture of the previous canopy packaging we bought at Lowe’s Canada, several years ago. Garden Winds representative, Angela, narrowed it down to a specific model number. We ordered it and she was absolutely correct! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Very knowledgeable

"My gazebo seller was out of business so it was impossible to find a new top. I sent a photo and their first recommendation was right!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-01

quick, exact product, super service!!

"wonderful!! we received our order quicker than expected, all items as expected!! really wonderful!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-06-01

Canopy ****

"Has all little pinholes in it so it is not even water resistant! And you can see daylight through the seams, also making it not water resistant. I forgot the bad experience from the last time and reordered from this company in error and cannot return the item. It has to be in the same packaging, unopened, and I believe there is a restocking fee. So it is my own fault for ordering from them again!"


Verified
5/5

2023-06-01

AWESOME FROM PHONE TO EMAIL TO ORDER

"GREAT JOB FROM THE PHONE TO THE TEXT TO THE EMAIL! I GOT WHAT I WANTED AND IT FITS PERFECT. MY WIF JUST SAID THE LIKES THIS CANAPY BETTER THAN THE ORIGIONAL. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-01

Easy as pie

"Was able to get replacement w/i a few day good quality as well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-01

I got what I ordered, timely.

"Wish that replacement cover was made of a stronger material !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-06-01

overcharged for shipping

"overcharged for shipping twice"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-01

The swing canopy fits very good.only one issue there is not enough give to fit all 4 end tabs on. But nice quality of canopy material.

"It was very easy to get the right canopy. I had the model number of my swing and found a canopy that fit very nicely."


Verified
4/5

2023-06-01

It works!

"Thank you for solving my problem. I am happily enjoying my "recovered" chair swing. My only beef is that the straps and the seat fabric don't match. I know they are covered by the cushions but still I like attractive things. I also am not wild about the straps hanging down -- we rolled them and tucked them but it would be great if this solution were built in to the design. Otherwise I am quite quite happy. I have to laugh that I love just a couple of miles from your place in Benicia. That was a surprise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-31

Jan's Order

"The canopy replacement was easy to find on your website and after the order was placed it was delivered in a very timely manner.
The new canopy fit perfectly and looks great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process