"Ordered a canopy for my Nantucket gazebo and still have not received it yet. I did call customer service and was told it probably is on back order. Why didn't the company notify me of this delay? Why is it up to me to have to inquire where my purchase is??
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"Swing canopy was exactly as ordered. Fit was perfect. Only complaint is that it only comes in a brown color which is not at all similiar to the grey & tan striped original."
"great cover, fits just fine."
"I sent in a picture and bought the cover they recommended. It was very satisfying to get it on my gazebo and have a great fit."
"Canopy fit perfectly and my wife was happy. All you can ask for if you ask me....was shipped fast and able to be put up in 20 minutes. "
"I needed a replacement canopy and have ordered a couple of times over the years. This time my model was not listed online. I sent pictures and measurements and they found my exact canopy and sent me a link to be able to order. When I had questions about the canopy they were answered in a timely way with good explanations. Great customer service and quick delivery. Highly recommend using them!!!"
"I ordered a replacement canopy and never received it. FedEx says they delivered it and now I'm getting a run around trying to file a claim."
"I love the lock 500 canopy. They got it to me after I ordered the wrong size twice my fault. Refund was very fast on the return canopies. My wife and ate really enjoying our patio this summer.
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"Canopy was slightly smaller than original and was almost impossible to attach to retaining bars at
either end of swing frame - was this 1/8 inch short about the company saving money??"
"This is the 4th time I have used this site and it is easy and the products are reliable"
"I purchased a replacement canopy for a Lowes offset umbrella. Using the original model number, I was able to find an exact replacement, which arrived in a few days. It took me about 30 minutes to remove the old canopy and install the new one. The process was very easy, and the new canopy is an exact fit. It looks great. I would recommend this merchant."
"I had a two seat-swing with torn canopy that needed to be replaced. In searching for a replacement I came across the Garden Winds site. I did not have any data about the swing, except that it had been purchased at Walmart.
Garden Winds offers/allows photos of the swing to be texted to them for review and they provide a recommendation.
I did that and they came back within a day with their best recommendation which I purchased. I was lucky in that it worked perfectly.
The only part of our transaction that had me concerned was that I would be responsible for paying the shipping costs (both ways) and only be reimbursed for the product itself if their recommendation didn't work.
If you're sure about your choice then I definitely recommend Garden Winds.
"
"Great replacement umbrella cover.
Fast delivery."
"Had helpful assistance and prompt delivery."
"I had bought a gazebo from Big lots several years ago and the cover was ruined over time. I wasn't sure what to order and your representative helped me identify what I needed. We are enjoying it so much. I can tell it's a better quality one that I had before. Thanks so much."