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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2019-08-22

Expensive!!!!

"When I bought my item I thought it was expensive but the bill made it worse. Thought it was a Canadian site but didn't pay attention to the usd. To make a long story short my sling swing replacement was not worth the $245.00 I paid for two pieces. There is also the sagging as the buckle threading doesn't not hold the fabric tight.
Return policy cost more money so am stuck. Delivery was great! It is a good idea but not made very well and not the most comfortable.
"

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Verified
5/5

2019-08-22

Good quality fabric

"The fabric is a very good quality, but the thickness of the back cushions isn't the same as original ones. For my height and size, this does make a difference in sitting comfortably. I added a small pillow.
"

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Verified
5/5

2019-08-22

Fast, friendly and efficient!

"I got quick help in ordering the replacement top for our gazebo. We received it quickly, too. It fits perfectly! We'll start using it next season :-) "

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Verified
5/5

2019-08-22

Great product great customer service

"I purchased a new swing topper/shade and it was so easy! I didn't know what brand it was, nor where it was purchased, but I was able to send a picture and got a recommendation back right away. It was a perfect match. I also appreciated that I would be able to send the product back and exchange it for a new one, if it didn't fit."

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Verified
3/5

2019-08-22

Perfect match.

"Amazing that they managed to match my frame with the correct replacement canopy from a photograph and the store I purchased it from. Excellent detective work. The canopy looks great."


Verified
5/5

2019-08-21

Right on target

"Right on targetThe personnel were very helpful ,got me the product that I neededVery satisfied"


Verified
1/5

2019-08-20

Wrong size canopy

"We told them exactly what kind of swing we had and they sent us the wrong replacement "

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Verified
5/5

2019-08-20

Garden Winds

"The product was shipped quickly and price reasonably. Will definitely use this company again in the future"

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Verified
4/5

2019-08-20

Gazebo cover

"The quality is great
I would recommend
"

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Verified
5/5

2019-08-20

Replacement canopy for 10x10 gazebo!

"I went online found my style of canopy, placed the order and in 5 business days received it! Very happy with the service and the replacement canopy fits perfectly! "

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Verified
5/5

2019-08-19

Totally Satisfied with Garden Winds Products

"Items were received as described. The items fit well. Have purchased many times over the years from the seller. Totally Satisfied."

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Verified
3/5

2019-08-19

Outdoor canopy

"The item itself was as described, however we paid for expedited delivery and the item never arrived. I phoned them and they said “oops, there was a system error”. They said it would be sent and arrive on Tuesday. It ended up arriving in Wednesday."


Verified
5/5

2019-08-19

Canopy replacement

"The canopy is extremely tight. Not all hooks are able to be pulled into the track. The seams are pulled so tight that light is coming thru."


Verified
5/5

2019-08-19

Excellent service.

"No problems. I received my product in a very timely manner. "


Verified
1/5

2019-08-19

shipped me wrong chase cover and charged me a $20 restocking fee

"You shipped me the wrong gazebo cover yet you deducted $20 from my refund. This is not right since it was your mistake. Also no instructions and the outside of the box had the wrong dimensions on it. "