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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2019-08-18

Inadequate

"Canopy material seemed flimsy. I was unsure it would fit so, because of material anddirections to remove innad weather I returned it"

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Verified
1/5

2019-08-18

Umbrella

"The replacement umbrella fits perfectly. We received our order in about 4 days. Thanks. "

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Verified
5/5

2019-08-18

Garden Swing Awning

"Perfect fit - easy to install
"

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Verified
5/5

2019-08-18

Customer Service Like No Other

"Garden Winds customer service goes the extra mile. From the photos we sent, they were able to identify the correct replacement canopy, the first time, for our off-set model we bought from Target in 2012; they had it in stock. They corresponded with us via email asking relevant questions in order to streamline their search efforts. Garden Winds takes care of their customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Nuff said. "Mic drop.""

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Verified
5/5

2019-08-18

Great!

"Very happy with everything about it!"


Verified
5/5

2019-08-17

Excellent product

"I was concerned by the number of negative reviews that are out there regarding Garden Winds replacement canopies. We took a chance and ordered a replacement top and bug screens for our Sears gazebo. It was either that or replace the entire gazebo. Several New England months in, everything seems fine. The top was quite difficult to install due to the extremely tight fit. I had to leave it connected to all but one arm for a few days to stretch out. Even then, it was quite difficult to get the cover over that last arm. I was concerned that I might rip the cover. Eventually I was able to get it all the way on. The cover is very taunt which prevents any rain puddling on it, which was the downfall of our previous cover so I think the difficult installation may be a necessary evil. There was one side pocket missing on the top which I’m sure we could have returned the top over but my wife is an experienced sewer so she added that pocket. If it had been a corner pocket, I don’t think we would have attempted the repair ourselves. As fall arrives we will remove the cover and store in inside for the winter. Longevity will be the next test. Hopefully we can get several seasons out of it. "

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Verified
5/5

2019-08-17

Awesome Experience

"I stumbled across this website trying to find a replacement canopy for a gazebo I had NO info on. I texted a picture of my gazebo to the number on the site and just by that, they sent me a reply with the cover that should fit. I ordered and received in a short amount of time and it is a perfect fit. Thanks Garden Winds for an awesome and seamless experience! "

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Verified
4/5

2019-08-16

Canopy Awning

"It was easy to order. But the wait time is very long. We ordered in July (2019) and will receive in May (2020)"

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Verified
1/5

2019-08-16

way over priced and colour did not match.

"way over priced and colour did not match."

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Verified
3/5

2019-08-16

Even with assistance, wrong product.

"We did a ton of searching, and got assistance, and yet it was the wrong thing. We were looking for replacement shades for a three tier umbrella we bought at Costco. And even though the picture was identical to our umbrella, and the sizes all matched exactly. When we received the “replacements” they were incorrect and would not fit our umbrella. Also the material was not of the same quality as it was much thinner and lighter weight than the Sunbrella fabric we had. It was much closer to lightweight Nylon “parachute” material. We returned the product and were only refunded a portion of the cost, less the return price for shipping."

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Verified
3/5

2019-08-15

Gazebo canopy

"Well the web site said this was an exact replacement for my Walmart 10X10 gazebo canopy. Unfortunately it wasn’t. I ended up buying a geometry kit for $12 dollars and making holes in the four corners. I don’t think In the future I’ll be buying from Garden Winds."


Verified
5/5

2019-08-15

Love the pattern

"Easy ordering, canopy fits great!"


Verified
3/5

2019-08-15

Canopy cover

"I have an issue on the stitching,dont look like it will hold up good Really concerns me."

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Verified
3/5

2019-08-15

Product back ordered

"The product I selected was back ordered "


Verified
5/5

2019-08-15

So helpful!

"They were able help me determine which was the proper canopy...even though I did not have the brand or model of my frame. I just sent a picture of my frame and requested measurements and they found me the right one. So helpful!"

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