ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-05-04

Great experience

"Just a slight warning the canopy was a little bit smaller than my previous one. Too tight of a fit, we had to saw off an inch of a corner pipe to make it fit. "


Verified
4/5

2019-05-04

haven’t put it up yet because we have had terrible weather

"I gave it a 4 out 5 because have not used it just yet
the last week have been high winds snow and rain out here. going to put it up today
"


Verified
4/5

2019-05-04

Good Company but limited shipping options.

"I like Garden Winds and have ordered several times from their company. I live in Hawaii and the downside is they only ship 2-day fedex which adds $40 to my order. Why can't they ship a simple package USPS and not add an exceptionally high shipping fee for something I do not need expressed shipped?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2019-05-04

4 months late

"I ordered an umbrella replacement 2 months ago and just got an email saying it won’t be delivered until the middle of July! Unfortunately I am at their mercy because no one else carries my style replacement. They said I could cancel but unless I don’t want the replacement I have to wait until the middle of the summer. So bummed! Just want my cover. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-04

Easy conversations

"Torn canopy on swing replaced efficiently with great info and connections!phone calls and emails both very professional. Easily understood and genuine responses"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-05-04

The canvas quality is great.

"This is not my first purchase from Garden Winds and it won't be my last. Their canvas quality is better then the original canvases that come with the frames. I am very pleased with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-04

Great Service

"I ordered wrong replacement canopy and returning was a breeze, the CSR got the correct item# but unfortunately it's out of stock till midsummer. "


Verified
5/5

2019-05-04

Hampton gazebo cover

"The gazebo cover was very well made"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-04

Canopy looks great

"Easy to order came with in reasonable time
Looks better made than original
"


Verified
5/5

2019-05-03

Perfect Fit

"Received replacement canopy timely and it was a perfect match. Very Happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2019-05-03

not in stock

"Had to reorder a lesser quality cover due to unavailability . new order was shipped immediately but I wanted the better quality."

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2019-05-03

Did not receive my order yet

"I did not receive my order "


Verified
5/5

2019-05-03

Awesome Patio Cushions

"Happy about the product and the price......Glad these were available"


Verified
5/5

2019-05-03

Best for our wind tunnel deck

"Easy to order, great priduct and received in time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-03

great company.

"Placed my first order with this company n it arrived on time. However, I needed to order another part to that order and customer service was very helpful. Great company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges