"I have ordered the replacement canopy several times over the past 16 years. They always come within the designated time. They are good canopies that last several years. Which I consider excellent due to their being exposed to the elements all summer. And the wind. I recommended replacement canopies."
"Fast delivery and products seem to be legit. Doing what there indented to do.. A++ all the way..."
"I'm disappointed that the date has been pushed out twice. I don't have any confidence that they will be able to deliver the product (ever) and am looking for alternatives."
"Need more colors than tan."
"Very easy do business with. Prompt and excellent. "
"Needed a Replacement canopy. Easy to find our exact model, order and shipping was easy and fast! Received within a few days"
"The cover was extremely hard to get on, too small. I have a feeling that it will rip because of how tight it is."
" We are quite pleased with our replacement umbrella canopy. The only issue I have is with shipping. We paid for expedited shipping and still did not receive it in time. p this is partly due to the Easter holiday, but I believe it took too long to process the order in-house. "
"No problems so far sent them a picture of my kazeebo and they told me which canopy I would need great job."
"It took a long time to find the correct cover for my Gazebo and when I found it I was so pleased although highly priced I placed my order on Wednesday. I paid for two day shipping expecting it delivered on Friday the latest Saturday. It didn’t arrive either day and I had all my family coming to my house for Easter Sunday. On Saturday I called UPS to check the location they told it was still on a truck and had not been shipped on time to make delivery on Friday or Saturday. A phone call, a text, or an email letting me know I would not be getting my order on time would have been appreciated. "
"Order and received in 2 days. Looks great!"
"Ordered the wrong one first and then ordered the right one, shipped the other back with a pre-made return UPS slip and received credit for the first one within a week. Excellent customer service!"
"It was easy, send a picture of the old one, get the one that replaces!"
"I am on my second replacement canopy. The first lasted 3 years. The fit was not perfect but it was better quality than the original purchase. The replacement process was accompanied by great and timely support and delivery.
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"Expensive when you have to replace the CUSHIONS that are actually as expensive as the swing itself! Wish I had known to save the original cushion and buy a COVER for it ( that I didn't know was even available) and for 1/2 cost...but overall quick and quality was good!"