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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-08-18

Fast service!

"I ordered a new canopy for my gazebo on a Sunday and received it on Thursday! This was so much quicker than I expected! And the canopy is high quality. It should last many years!"


Verified
5/5

2018-08-18

Oops

"We selected a product the didn't work to solve our patio swing. Garden Winds provided the UPS return label and we were able to return the product without any problem."


Verified
5/5

2018-08-18

Lucky Day

"I have been searching for a replacement canopy top for my 2seater swing. I even tried from the same store i bought, they didn't have one. I got on line found one ordered it was the wrong size ,i forgot to check size it was for a 3 seater swing. I could not find a 2 seater swing anywhere about to give up i found your site ready to give up i seen one the same swing i have i ordered it fit perfect my lucky day. Thank You ."


Verified
5/5

2018-08-18

Gazebo canopy replacement

"I found this company while I was searching for a replacement for my gazebo canopy. From the first e-mail the response was immediate. They found the correct replacement, unfortunately it was out of stock but they promised to ship as soon as they restocked. They gave me a date and the product shipped right on time. They only charged my credit card after they shipped my package. The quality was better then the one that came with the original gazebo. I love the fact that the inside has a nice soft design, the original one did not.
Great website and great customer service!
Carolyn
Southington, Ct
"


Verified
5/5

2018-08-17

Replacement canopy for offset patio umbrella

"Just exactly the right size umbrella canopy was sent to us. We did not have a model number for the umbrella but their sleuthing made for success!"


Verified
1/5

2018-08-17

11 months to delivery

"I ordered 2 replacement canopies which were on backorder on June 21 2018, I was told they woul be delivered by July 30. They never came, when I checked on it I was told that they wouldn’t be delivered until next spring. I would have shopped somewhere else. I am irritated. No apology, no nothing."


Verified
5/5

2018-08-16

Replacement top for Pergola

"Service was excellent! Product came as described."


Verified
5/5

2018-08-16

Gazebo awning

"Lost the awning cover in wind storm, did not know the manufacturer. Sent photos & measurements via text. Ordered replacement that fit perfectly. Completely satisfied."


Verified
5/5

2018-08-16

Fast service

"My order arrived quickly and was exactly what I ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-08-16

exactly as advertised

"color is as described and recieved it on time. "


Verified
5/5

2018-08-16

Great service

"Easy website, Great product,Great Price"


Verified
3/5

2018-08-15

Damaged Boxes

"The boxes that the merchandise was shipped in were very damaged and taped together. However, the merchandise was not damaged. It was lucky they arrived at all. If warehouse ships this way, I would not recommend your company to anyone!




"


Verified
5/5

2018-08-15

Great product

"good exp. shopping here great layout and info"


Verified
1/5

2018-08-15

Cow

"Sent me the wrong color and size"


Verified
4/5

2018-08-15

top

"Every thing fits good , but the top piece it's to small. "