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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-07-19

Quick. Easy. Matched perfectly.

"Nice job with packaging. Close to original in design "

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Verified
5/5

2018-07-19

Excellent service.

"We bought a new canopy top for our gazebo. This was a better quality canopy than the one that came with the gazebo. The shipping was fast as well. I would not hesitate to order from Garden Winds in the future."

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Verified
4/5

2018-07-19

They had what I was looking for

"I purchase the cushion set for a Home and Gardens outdoor patio furniture set from garden winds. It was okay the color was what they our ties but they were hard as rocks. Not soft like the original cushions. Other than that they fit well into the set."


Verified
3/5

2018-07-19

Don’t know?

"I ordered a canopy 3 weeks ago and it was out of stock and I’m still waiting..."


Verified
3/5

2018-07-19

two tops that don't fit

"I have ordered two tops and they don't fit. The first one I ordered was for a ten ft. sq. frame. It was ten foot X ten ft. but I didn't realize that it has a 6 inch over hang at each corner so of course it won't fit. And I ordered some netting to go around it because the corners have a foot extension from each corner with shelves. So I ordered another with an over hang. It came with an overhang but the top is for a 9ft square so 0f course it won't fit either and the material is that cheaper see-thro stuff. So my hubby called but didn't get much help except sent picture. I received no invoices with the tops, so I sent my computer print out when I returned the two tops and the netting. Since Wind Gardens is the only source I've found that has replacement tops, I'm not getting this taken care of before we go on vacation. And we won't be back until after the first of Aug. I hate to have the stuff at usually sets under our canopy left to the weather for the next two weeks."


Verified
4/5

2018-07-19

Holds rain water

"So far I am very pleased with replacement. It arrived on time and fit perfectly. I've only had it a week, so it is yet to be determined on how well it holds up. The only thing I don't understand is why they tell you to add more grommets for rain drainage. It does hold all the water and you have to use broom handle to get it off. So they tell you to add more grommets, why didn't they do this when they obviously knew it would be a problem. Other than that issue, I am pleased with replacement at this time."


Verified
5/5

2018-07-19

Fantastic

"Accurate replacement via picture...thank you so much !!"


Verified
5/5

2018-07-19

Prompt and good product.

"Prompt shipment and good product were had."


Verified
5/5

2018-07-19

Very satisfied

"good product & service quick delivery"


Verified
5/5

2018-07-19

Great product, reasonably priced

"Garden Winds had just what I was looking. The shipping package was quite beaten up, but the merchandise arrived in good shape "

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Verified
5/5

2018-07-18

Very helpful.

"Couldnt find a replacement cover anywhere, Garden Winds was very helpful and found what I needed. Very pleased!"


Verified
5/5

2018-07-18

Customers for life!!

"Outstanding service and a totally positive experience for us! We exchanged several emails, photos and measurements with your customer service people, while they tried to assist with the correct replacement pergola canopy for us. The size, colour and quality were exactly what they said it would be and our package was delivered in only two days! We were amazed and could not be more satisfied customers."

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Verified
4/5

2018-07-18

Not exactly as advertised, but close to being an excellent replacement!

"Ordered, received, removed old, new on, scotch-guarded, & set up!"

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Verified
2/5

2018-07-18

product on back order

"my order wont be until aug"


Verified
3/5

2018-07-18

"the material is very thin and the sewing wasn't tight in the seams I can see light thru the material not the quality like the last one I purchased several years ago"