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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.44/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5

Verified
3/5

2018-07-15

Third replacement from Garden Winds in 4 years, fits the worst of the three

"This is the third replacement from Garden Winds, for the same model canopy, in four years. The fit of this one has been the worst. The fit on the lower (large) part was not so great. The grommets had completely useless placement this time. No water goes through them. I ended up running duct tape across the gazebo structure, for support, where the grommets would have been useful. (The previous replacement canopy had decent, though not perfect, grommet placement.) The upper (small) part fit even worse. I ended up adding a wooden dowel for one of the corners, and attaching the canopy to the dowel in that one corner. This is the first replacement canopy where I have had to do something like that.

AFAIK, this is the only replacement canopy for this gazebo being made, though.
"


Verified
5/5

2018-07-15

No muss no fuss

"Found the replacement canopy I needed. Ordered. Delivered. Perfect."

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Verified
5/5

2018-07-15

Garden Winds customer service

"Garden Winds immediately repsonded to my recent replacement canopy that tore during installtion. They are sending me a free replacement. I will continue to order from them"

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Verified
5/5

2018-07-15

15x13 canopy qiuck delivery after easily sending picture of our gazebo

"very Good, perfect fit …."


Verified
5/5

2018-07-15

Quick service

"Our replacement cover arrived quickly and fit well."


Verified
5/5

2018-07-15

Umbrella canopy replacement

"Was looking for huge umbrella replacement canopy but wasn’t sure what to order. Garden winds made it easy. I sent them a picture and told them where I purchased original product. They e-mailed me the product number to order. Arrived really fast and now I’m looking at a new beautiful umbrella again. Relatively easy to install and great quality as well as fair pricing. So happy with my product as well as the prompt service. Thank you Garden Winds. I will definitely from you again."


Verified
5/5

2018-07-15

Great Product - Great Service

"Great product! Ordering was easy and the product was delivered quickly and on time!!"


Verified
5/5

2018-07-15

Swing cushion

"Product as advertised, totally Mets my expectations "

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Verified
1/5

2018-07-15

Not Good

"After receiving an opened damaged package from the, the canopy we ordered was way to small. We had no paperwork to return the package. It took over a week sending pictures of our swing hoping to get the right size only getting a reply back stating it was the correct one....how on earth can it be the correct one if it's almost 6inches to small? Then they tell us to mail it back. How can I mail it back without proper paperwork? I again email back stating AGAIN there wasn't any paperwork in the damaged box....your reply back was to send measurements of the box I will send it back in, and you will email me a printable label. I have no printer!!!!! I ordered this off of my smartphone! Now I can't send it back, AND I have a canopy that is useless to me. "


Verified
5/5

2018-07-14

Excited

"So Excited we were able to find the canopy top and cushion for our gazebo swing.
Thank you
"


Verified
5/5

2018-07-14

Excellent.

"Everything arrived in good order and in a timely manner."


Verified
5/5

2018-07-14

Service

"Fast and efficent service. Would use again."

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Verified
5/5

2018-07-14

Replacement shade for swing

"Got my order in a reasonable amount of time and it fit my swing well."


Verified
1/5

2018-07-14

Bad inventory control

"Ordered from Garden Winds website, placed the order.Garden Winds proceed to cancel the order because they posted the wrong inventory and they dicountined the item. Highly disappointed. "


Verified
5/5

2018-07-14

Very good top.

"This is the third top I've ordered from Garden winds. All fine products."