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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2018-07-07

Wrong stuff again

" I have gotten the wrong item from what I ordered. And now I have to pay $10 to send it back. I still have one of the products I received that never even got the ability to send back so I just lost the money .be very careful when you order from this company"

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Verified
5/5

2018-07-07

survived it's first major storm already

"I just put up the canopy last week and we had our 1st major storm last night. I did unzip the sides and take them down but I left the canopy on top and prayed it survived....and it did! There was a few places were water puddled but that's it. I love it and am very happy with my purchase. BTW, this purchase was to replace 10x10 Ikea pergola canopy. "

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Verified
5/5

2018-07-07

Great customer support

" I first ordered the wrong gazebo top and the return was a hassle free experience. Assistance in selecting the right top also went smoothly and the second round was a perfect fit."

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Verified
5/5

2018-07-07

Great

"Great fit, found out I need side curtains, will be ordering them. Waterproof it before putting up. And hit the seams. There are videos for how to do this. "


Verified
5/5

2018-07-07

Swing canopy

"Ordering was so easy. Found my swing by store of purchase and was able to order a replacement canopy after having it over 5 years!"


Verified
5/5

2018-07-07

Excellent Excellent!!

"Purchased replacement canopy for swing several years old. Fits like a glove!"

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Verified
5/5

2018-07-07

Excellent Customer Service

"Had the product that I needed, got it to me fast. Will continue to shop Garden Winds. Thanks"


Verified
5/5

2018-07-07

Highly impressed

"My replacement canopy and netting is made of high quality material. The experience with garden winds was seamless. Very impressed"


Verified
4/5

2018-07-06

10 x 10 Replacement Pergola Cover

"The pergola cover I purchased this year (this is my third from Garden Winds), was a bit too snug. It took lots of pulling and tugging to get it on the frame. I hope it makes the summer since the corners do not fit like prior covers. My previous purchases have not been a problem, just this last one. "


Verified
5/5

2018-07-06

Gazebo top

"The gazebo top fit perfectly. The gazebo got a paint job and looks like new. Only time will tell how it holds up."


Verified
5/5

2018-07-06

Easy and quick

"Easy to navigate website and find what I needed. Quick delivery. Excellent process. "

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Verified
5/5

2018-07-06

Easy peasy!

"From order to install, easy peasy"


Verified
2/5

2018-07-06

Just an expensive tarp.

"No issue with the website itself. Response and delivery were fast. The product was an extra large cover for a swing seat

https://www.gardenwindscanada.com/protective-swing-cover-extra-large-p-2063.html

The only site I found with a cover that would fit our swing seat. When I received it, it really is just a tarp, no different to a $20 tarp you can buy anywhere except it has been cut and stitched together. That alone makes it feel cheap, but the big problem is the stitching is awful, just big wide gaps, water just pours through every edge, which kind of defeats the purpose when you want to keep rain off the cushions. I'm going to try and use transparent caulking to fill all the edges as I haven't found anywhere that sells a decent cover large enough, so I'm stuck with my $130 leaky tarp for now.
"

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Verified
5/5

2018-07-06

Excellent experience

"The cover was ordered last minute but was delivered in time for the 4 of July!"

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Verified
5/5

2018-07-06

Repeat customer. Always great service!

"Garden Winds is a great resource for hard-to-find patio items."

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