"They have staff who were not accurate with their canopy selection. I receive the item and the have to pay 35$ shipping as well as $45 of taxes when I even sent photos of the frame. Spoke with Rachel who was not supportive at all. Will never recommend."
"The canopy fit perfectly and looks better than the original. It came in 2 days.
The fabric is better too!"
"Shipping was very fast and good "
"Ordered an universal replacement top for out 10x10 canopy and it arrived in a few days."
"The canopy I thought i ordered was only the replacement top and zippered netting. I mistakenly thought that I was buying a full setup. When I received the product. I went back and looked at the discription and noticed one smal time it mentioned that the item was a replacement canopy. When I called Gardin Winds, the representative told me “we only sell replacements “ as if I knew. It cost me not only the $9.50 shipping charge but then I had to pay $10 to ship it back. Be sure u order the correct item or u will be out close to $20!"
"Took picture of swing as suggested, provided dimensions an Viola! They matched the swing and canopy"
"The replacement umbrella fit perfectly. "
"Just installed it this weekend. Just need to see how long the colour lasts without fading. quality seems very good also.
"
"The canopy did fit perfectly. Delivery was very fast. Communication with this vendor was very good, all questions were answered properly.
Highly recommended, will buy from them again when needed."
"We initially emailed our frame picture and measurements to the service staff and got a very quick review and response. Since our frame was old we could only use the general all purpose canopy to replace. The shipping was very fast and the product came in exactly as described. A couple of quick modifications to our frame and it fit perfectly."
"I ordered an item online, then canceled it an hour later. The item shipped anyway the next day and then a few hours later I received an email stating the item had shipped already and could not be canceled. Bottom line, I had to pay for shipping($10) both ways, for nothing. "
"UPS made an error with sorting my order. They told me it was their mistake and Garden Winds could claim it andI would be compensated.I am still waiting!!!!!!"
"The product has great quality - I had trouble w/ ordering the delivery schedule. I wanted to expedite, & tried twice, but it still came up as regular delivery. Oh well.... "
"Extremely speedy. Thanks"
"Without Garden Winds I would have to throw away my 3 person swing. Now it looks brand new again."