"I ordered a replacement canopy for the gazebo on our deck. The website said "replacement canopies for bamboo style gazebos" So I clicked on it and ordered what I thought was the proper replacement for my gazebo. Unfortunately it didn't fit as the opening in the center for the vent was smaller than my gazebo. I sent it back (very convenient that they include a UPS shipping label for just such an event) with no issues and did order the correct one. However we both (Garden winds and its customers) need to be a little more careful in both describing and reading the descriptions of the canopies.
As for the replacement canopy itself. I can't be more pleased. Once I got the right one it fit perfectly, is much better made than the original and I will definitely be a returning customer."
"You indicate a Canadian outfit, yet you invoice in U.S. dollars how come? I am very angry and disappointed with this company. They only returned $10.99 of the $73.00 what a ripoff and I will advertise on Facebook in such a negative way to cause all my contacts and their contacts to not purchase any items from Garden Winds."
"Ordered a new gazebo cover but first I sent a picture and they told me which style to order. Arrived sooner than anticipated, installed it myself (72 year old female) and it looks terrific."
"I just did not feel I was given a good enough description of the product. It looks good but does not fit as fully as original"
"Company seems fine. Took about a week to receive the product. Looked like a really good canopy, well made and durable, but it wasn’t even close to fitting my gazebo. So I will have to return and continue looking. "
"It’s backordered until July 7"
"Spoke with Abigail who was very helpful with my request, exchange and return. Would highly recommend!"
"Great pics and quality product. Very ease to use and sturdy product "
"I ordered your product and was out of stock and was told it would be in 6/1/18 now I have been told it won't be in until 6/26/18"
"I ordered two items one is on backorder but I don’t get either till they are both available. It would be nice to get was is available and not have to wait. "
"Very impressed with how fast I received my order. We ordered on a Wednesday and received it on Friday. The product was just as ordered with no complaints. I would definitely recommend your company!
Oh! I forget to mention. I live in Canada and the product was shipped from San Francisco."
"Fits beautifully, higher quality than the last top that came with the cabana. Blue is gorgeous "
"website is very user friendly, had no problem finding the correct replacement canopy I needed for my swing set"
"I purchased this canopy for a friend & we couldn’t be happier!
Heavier canvas than the original. Color red is the perfect match to his cushions by sunbrella.
The back yard is beautiful & the pop of color is a great touch!
I’m so happy I found your web sight ! I’ve already been telling my family & friends. The experience from beginning to end was effortless! Thank you for being so quick & have such a nice quality product. I love it.... "
"Replacement swing cushion fit great and was of excellent quality! Hoping that the back ordered replacement canapy comes in on time!"