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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-06-02

FAST!! FAST!! Response by Garden Winds

"The response to my search for a canopy covering was outstanding and within one week I received the merchandise"


Verified
4/5

2018-06-02

Still waiting

"Ordering was good waiting for delivery been 2weeks"


Verified
3/5

2018-06-02

Too short.

"All was great, but canopy was about 2 inch short."


Verified
5/5

2018-06-02

Very helpful

"Awsome experience! Took a pic of my old gazebo sent via txt to customer service they got back to me within an hr. With the exact canopy replacement. "


Verified
4/5

2018-06-02

Nice upgrade

"I purchased a replacement Sunjoy Canopy for the second time and have been pleased with the improvements they have made. The newer canopy seems to be much stronger than earlier canopies. The newer canopy is much tighter and doesn't flutter in the wind as the older model did. I just received my new one two days ago and have installed it. We'll see how it does in our Kansas winds and heat. So far I'm very happy with the improved product."


Verified
5/5

2018-06-02

New canopy

"Nice replacement canopy for the gazebo I purchased from Target a few years ago. It fits well and the quality is good."


Verified
5/5

2018-06-02

Great!

"Fast, affordable and excellent replacement product, quality and shopping experience online."

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Pricing of products and services

Verified
5/5

2018-06-02

Worth the wait.

"We have 2 pergolas and stole one cover to go in the other now they are both complete and look great! "


Verified
1/5

2018-06-02

Cheap

"Wrong size, cheap. Too much slack and water pools causing problems"


Verified
5/5

2018-06-02

Replacement canopy

"Great price fast shipping"

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Verified
5/5

2018-06-02

Good quality

"Ordered on line. Received promptly!"


Verified
3/5

2018-06-02

Atleast the 3rd replacement in as many years

"I expect to replace my canopy yearly because of the torturous sun here in the central valley CA. But this year I was really looking forward to a brown replacement and there was only red, again red...and I noticed that this one had puny corner pockets to attach to the gazebo...why had I never noticed that before?? Is this product changing, did I order the wrong one?? "

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Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
1/5

2018-06-02

Not customer satisfaction oriented

"Paid an extra $15 for three day expedited freight & they missed the shipping cut-off so it took six days. When I called & requested my money back for the extra shipping they said no, because it fell on a weekend."


Verified
5/5

2018-06-02

HAPPY WITH OUR SWING

"So happy to have found a canopy for our swing. Great service."


Verified
5/5

2018-06-02

Perfect replacement

"Nicely made. Better material than the original. Perfect fit. "