ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-06-03

Very good

"Fit perfectly, definitely use them again "


Verified
5/5

2018-06-03

good quality canopy

"Received the merchandise as promised, on time, and the quality is really good; better than the canopy that came with the gazebo. "


Verified
5/5

2018-06-03

The perfect replacement

"We were able to find a perfect replacement for our canopy that was torn in a storm. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-03

Everything was exactly as they said it would be

"I was sceptical of the two day delivery included in the price since it was coming across the continent. But it arrived two days later and the product fits our gazebo frame as it should. Buy with confidence. "


Verified
5/5

2018-06-03

Perfect fit

"We had difficulty identifying the model of the gazebo frame. But with knowing where it was purchased and size of the frame along with a photo, Garden Winds was able to help properly identify the required replacement canopy. One it was ordered, it arrived quicker than expected and fit on the frame perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
2/5

2018-06-03

Disapointed

"So far, nor too great. I hope I hear from them soon as to when I will get a delivery of the ordered cushions."


Verified
5/5

2018-06-03

Perfect replacement canopy

"I ordered a new canopy for an umbrella I bought years ago from Sears. I was so happy that it fit. Shipper quick, easy to install. "


Verified
4/5

2018-06-03

Just what we needed

"Only problem it was a little tight but we got it on."


Verified
5/5

2018-06-03

awesome replacement

"Delivery was fast and the new cover installed quickly and looks awesome. Thanks Garden Winds."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-03

quick shop

"Was very quickly, easy and secure"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-06-03

Does’t Fit

"This is my 3rd canopy from Garden Winds for gazebo purchased at Penny’s. The first fit perfectly, but the last two have been too snug. I have ended up keeping the last two because there really aren’t many choices, but one corner does not fit. Quality is fine. Shipping prompt. Perhaps the next time, I will just go with the generic. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2018-06-03

Excellent service!

"Customer service was great helping me figure out which cover I needed. It came very fast. Material and color is different than original so that’s why I took away one star. "


Verified
4/5

2018-06-03

Outside fun!

"Product is very good, but the shipping is too high!"


Verified
4/5

2018-06-03

Gazebos

"Top tier was a bit too tight"


Verified
5/5

2018-06-03

"Everything was great once I found the Canadian site, I wish the USA site had a Canadian link I spent forever trying to find a replacement canopy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges