ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-06-04

Fits perfectly! Great quality!

"My replacement cover arrived so quickly. That was the first thing that impressed me. Then I took it out of the box. It’s a great quality material and felt very sturdy. Even better that the original covers that come with gazebos. The cover fit my 10” gazebo perfectly and looks amazing. There are plenty of Velcro tie downs tomkeep it secure and I like the air ventilation grommets. I’m very very pleased and will never try a lesser brand replacement. Well worth the money! Thank you, Garden Winds! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-06-04

POOR QUALITY CONTROL

"Your customer service is great, the quality control really sucks. On the first order the main canopy was at least three feet to small but the top canopy fit good. The second order the main canopy fit good but the top canopy was about two inches to small. The third order(sent for free, top canopy only) was even smaller than the second one. I finally gave up and shortened the bars that the top canopy mount on. Don't know what will happen if I ever need a new set.

Thanks for the great service though. Dick Tow
"


Verified
2/5

2018-06-04

No too yet

"Still awaiting confirmation that my order will be processed "


Verified
5/5

2018-06-04

Awesome

"They had the correct size umbrella replacement that I needed. Shipping was fast. "


Verified
2/5

2018-06-04

:(

"I have to wait 10 days for my cover to come and they don’t last at all !! I have to buy it every two years and the cover stays on just 3 months up every year so life spam is 6 months !!! "


Verified
5/5

2018-06-04

Outstanding service

"Sent in a picture of our gazebo frame, told them the dimensions (we no longer have the model number), and they responded back, via text, immediately confirming that the cover replacement I was looking at was the correct one. I placed the order and it is being shipped today. Just wish they had asked me about the netting...found out from the hubbie that the netting did get tossed last year, so ended up calling back to place a second order."


Verified
5/5

2018-06-04

Canadians

"Ordered from Canada and received in only a couple of days which is usually unheard of for us coming from the USA. Great quality too! Way better than the original I was replacing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-04

Excellent company

"Very helpful customer service and very easy to order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-04

Excellent! The replacement seat fit perfectly!

"My swing is now like new again. Thank you!"


Verified
5/5

2018-06-04

Gazebo Top

"Received order on May 1st but did not put the gazebo top up until yesterday (June 2). It fits really snug. Hope it will last for at least three-four summers. Thanks for the prompt delivery."


Verified
4/5

2018-06-04

Garden Winds Gazebo Canopy replacement

"Product was shipped in good time, and seems to be quality. Fits the gazebo just right. The material is definitely lighter weight than the original canvas, but seems to be good quality. Time will tell how durable it is."


Verified
5/5

2018-06-04

Replacement canopy fit better than the original one.

"Excellent experience. Our original canapy was damaged over the winter and we ordered a replacement. Arrived as described and fit perfectly! Be sure to match up product code and all should be right!"


Verified
5/5

2018-06-04

Happy Camper.

"Received my replacement canopy well packaged and easy to assemble. Hope it holds up when it is windy....."


Verified
5/5

2018-06-04

Top Notch Product

"This is the 2nd replacement canopy for my gazebo that I have ordered from Garden Winds. The first one last 5 years, not bad considering it is exposed to the western sun all summer long, The quality and customer service is excellent and very dependable. I recommend this to everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2018-06-04

Disappointed with Garden Winds replacement swing for Lowes porch swing.

"Your canopy is Too loose for the frame. This rwsults in a “valley” which collect rain water and tree debris. Just totally unacceptable when you could have done better. "